Customer Testimonials
i had concerns about the new price agreement. customer service called me to hear my concerns and we were able to agree on the price for the next season. person was very professional and informative. good to know that they care about their customers. thank you.
I like your timely service, always willing to meet my needs when something goes wrong.
Products a bit pricey though.
If there I s an issue. It is addressed quickly.
Everything
The Service Reps are knowledgeable and very courteous.
The quick response, understanding and caring about my complaint and resolving it.
Well done DE Energy !
Customer service is great! Always get my delivery when needed!!
Easy to work with...
Consistency and professionalism.
Your services are dependable and professional as well as courteous.
Price
For the many decades the I have been your customer, I could always depend on prompt delivery of fuel oil. I like the idea of using your web page to order deliveries, but your web page isn't working as well as I would like. Fortunately, when it fails me there is still people I can call
Dependable
You showed up very quickly , which is great .
Prompt and friendly service
I appreciate the deliveries without my having to ask. I do find your business difficult to reach by phone or email. I would appreciate easier contact.
All of the employees with whom I interacted either in person or on the phone were very helpful, friendly and informed.
Very helpful, courteous and kind
Good delivery
Very professional. They work with you to resolve any problem fast and economical.
Very responsive
Service is always timely and professional.
Prompt delivery.
Reliable
Whenever we've called, the folks answering the phone are always pleasant and helpful, able to transfer me to the approprite person.
We appreciate the prompt service, when we've needed it, from your technicians for appliances, burst pipes, and furnace repairs.
As a retired couple on a fixed income it is wonderful to have a budget plan and that you have been willing to give us a better rate than what is first proposed.
Everyone I’ve talked to on the phone has been great. The delivery folks are also very friendly.
Maint. People.
Service was excellent
Customer service has been very professional. They explain thing’s clearly and show up on time. It’s refreshing.
On time for deliveries and service. All contact with the company is friendly and professional.