Customer Testimonials
Your people are good and helpful. You're on time. You take care of your clients.
Dependability!
Prompt delivery.
The relationships formed with the staff.
Reliable
Excellent service
I'm a new customer but so far am extremely impressed with their timeliness and professionalism.
That you had a Maine person answering the phone that I could understand and she was pleasant and helpful
professional, timely service
The company is there when you need fuel. I trust them to safely fill my tanks and the crew is very personal and pleasant.
Professional, efficient and timely 👌
The people know how to perform their jobs, interact well with customers & are efficient. A great organization!
For today, I received very prompt service from a locally owned subcontractor. The only downside is that sometimes it's impossible to contact the Hallowell office, by phone.
Prompt and friendly
Other than the delivery person dragging the hose over our flowers, everything was fine.
The responsiveness of your management.
Prompt service and personnel that do your company proud.
Friendly staff is one !
Great communications and prompt service
Driver was very professional and friendly. Great service!
Prompt service
Deliveries are automatic and i like paying a monthly amount theoughout the year.
You always get back to me and the service and telephone people are always pleasant!
Responded very quickly to my request for propane. The driver was very friendly and knowledgeable.
I have always had "Downeast" . Every person has been very kind and helpful to me.
I wouldn't change anything. The people I have talked with have been very kind and helpful. The people who deliver always been Great.
I'm glad that I looked in this spring!!!! The staff in the Hallowell branch is excellent. From the girls behind the desk that wait on me when I come in to pay. To Amanda when I order my oil and propane. Then there is Julie that handles my service scheduling. And lastly Mike who always locks me in at the best price. As for the service techs, Joey and Bob always do a great job..
I've been a customer for many years and the group that is in the Hallowell branch have always taken care of my needs in a fantastic manner!!!!
Thanks again,
Name removed
Prompt responses and the budget payment plan.
I am quite pleased with your customer service, from the phone calls to the technicians, just all around excellent service! That's why I switched, and I haven't regretted it!
Tech Crew was very knowledgeable and answered all my question and concerns ! I felt very safe in dealing with gas [propane] due to their expertise and thoughtfulness ! Great Crew !!!
Great customer service