Customer Testimonials
Always great service. We've spoken with the Local dispatcher as well as the service men and they have always been knowledgeable and responsive.
Your environmental goals, customer service, employee ownership.
I like that there is a local office nearby to where I live. I found customer service to be very helpful.
Very helpful staff, problems always resolved, and questions always answered.
I love the service, and the quick response I get from Downeast.
The automatic delivery really takes the headache out of knowing when to order a delivery and stops the possibility of running out!
People are very nice.
You always refill my tanks automatically, keeping me from making the walk around the house which is very difficult for me with my medical conditions.
One call does it all. Also like the on line payment option and auto delivery.
Downeast Energy has always made the process of services incredibly easy. I've been pleased with response and work done in my home when issues have come up.
Friendly service
Fast del.
You are timely, efficient and helpful
Very experienced technician arrived on time to do my yearly furnace cleaning. Very appreciative.
They never miss a fillup
Great customer service!
Service is great. I always get my oil delivered in a timely manner
Fast, easy, professional and personable.
Not having to call for a delivery
Propane.
Auto delivery, always available, always answers the phone
All your customer service people are incredibly helpful, polite and knowledgeable. Any time we’ve called for any reason we get the situation taken care of quickly.
Great company!!!
They even found us (hard to find) gray propane tanks when we asked!!! It was a big deal for us.
Thanks for all you do!
Everyone that I have ever spoken to have been very helpful, pleasant, and professional. Delivery is very prompt.
Prompt delivery
Convenient, automatic delivery and friendly staff
Your employees from people who help putting service contracts in place to the propane delivery employees are terrific in their work and also friendly no matter what is happening at any time.
Courteous, timely service even during storms and lengthy outages.
Prompt delivery. Good customer service
Love the automatic delivery.
Very understanding & responsive Customer Service Dept! Very competent Sales person (shout out to Jon Gilman in the Hallowell, Maine office!) And very friendly & knowledgeable Installation person who set up our propane tanks (can’t recall his name) & very friendly & knowledgeable Delivery person (Leo is GREAT!!). We are a new customer with DownEast Energy & so far we are off to a great start!! :)