Downeast Energy
283 Whitten Road
Hallowell
ME 04347
United States

Customer Testimonials

Report a concern   December 16, 2023 — Rated 10 out of 10 by J.W. Downeast Energy
What do you like about our products and services?

Very pleased. Thank you!

Report a concern   December 15, 2023 — Rated 10 out of 10 by D.B. Downeast Energy
What do you like about our products and services?

Delivery was very quick, agent was very courteous.

Report a concern   December 13, 2023 — Rated 10 out of 10 by M.A.J.H. Downeast Energy
What do you like about our products and services?

Reliable, easy to do business with, all reps are professional, courteous, and knowledgeable

Report a concern   December 10, 2023 — Rated 10 out of 10 by S.F. Downeast Energy
What do you like about our products and services?

I like the communication during storms and power outages. I think CMP does a good job getting our power back on. I feel the pricing is fair

Report a concern   December 10, 2023 — Rated 10 out of 10 by B.B. Downeast Energy
What do you like about our products and services?

Extremely friendly and courtesy service.

Report a concern   December 9, 2023 — Rated 10 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

Propane is here when we need it.No excuses.I also like the different payment plans

Report a concern   December 9, 2023 — Rated 10 out of 10 by R.H. Downeast Energy
What do you like about our products and services?

Very dependable

Report a concern   December 7, 2023 — Rated 10 out of 10 by P.F. Downeast Energy
What do you like about our products and services?

Timely deliveries and service and cost per gallon

Report a concern   December 6, 2023 — Rated 10 out of 10 by M.W. Downeast Energy
What do you like about our products and services?

Quick service

Report a concern   December 6, 2023 — Rated 10 out of 10 by S.P. Downeast Energy
What do you like about our products and services?

Always responsive to my needs.

Report a concern   December 6, 2023 — Rated 10 out of 10 by M.R. Downeast Energy
What do you like about our products and services?

The service was wonderful, man who came to restart my propane heater was so nice and helpful, few minutes later propane truck showed up a filled my tank with propane, thank you all so much Madeleine Last name removed

Report a concern   December 5, 2023 — Rated 9 out of 10 by P.M. Downeast Energy
What do you like about our products and services?

Very friendly fuel service employees.

Report a concern   December 4, 2023 — Rated 10 out of 10 by A.W. Downeast Energy
What do you like about our products and services?

Fast service when needed and friendly people answer the phones

Report a concern   December 4, 2023 — Rated 10 out of 10 by M.P. Downeast Energy
What do you like about our products and services?

Great communication and customer support. Kind and very friendly office support. Good customer oil/gas pre-buy or monthly contract options.

Report a concern   December 2, 2023 — Rated 10 out of 10 by D.R. Downeast Energy
What do you like about our products and services?

I've just switched to DownEast Energy and everyone I've spoken with and worked with have excellent and so easy to work with.
Bob, that technician that came out to hook up my standby generator, was knowledgeable, very easy to work with and did excellent job.
Jeff and Shandi were also very helpful and easy to work with.
Thank you!

Report a concern   December 1, 2023 — Rated 9 out of 10 by M.G. Downeast Energy
What do you like about our products and services?

Comprehensive services, my only reservation has been a seemingly disorganized budget plan.

Report a concern   November 30, 2023 — Rated 10 out of 10 by B.B. Downeast Energy
What do you like about our products and services?

Your delivery was timely and on time
Thank you!

Report a concern   November 30, 2023 — Rated 10 out of 10 by A.S. Downeast Energy
What do you like about our products and services?

I have used you since 2012 or so. You have always been helpful in responding, especially regarding my furnace issues.

I was NOT happy with the subcontractor who did my annual furnace and water heater checks in October but you graciously responded to my concerns and sent one of your long term guys over to do a proper inspection (and since he found things that had been missed I am so glad you sent him).

Report a concern   November 28, 2023 — Rated 10 out of 10 by D.F. Downeast Energy
What do you like about our products and services?

Consistency, reliability - automatic delivery of oil & propane, immediate response for service calls, budget plans for budgeting purposes, friendly, professional staff from front office to delivery to service personnel.

Report a concern   November 26, 2023 — Rated 10 out of 10 by R.A. Downeast Energy
What do you like about our products and services?

Propane delivery was very prompt and the delivery person was very personable, friendly and helpful.

Report a concern   November 24, 2023 — Rated 9 out of 10 by E.O.S.F. Downeast Energy
What do you like about our products and services?

Consistant, prompt service, friendly staff.

Report a concern   November 24, 2023 — Rated 10 out of 10 by C.M. Downeast Energy
What do you like about our products and services?

I appreciate the excellent customer service from office staff as well as drivers. its always a Can Do approach to any question or problem.
Thank you!

Report a concern   November 24, 2023 — Rated 10 out of 10 by P.W. Downeast Energy
What do you like about our products and services?

The consistency of service and the friendliness, competency / capability of your regular drivers.

Report a concern   November 24, 2023 — Rated 10 out of 10 by F.S. Downeast Energy
What do you like about our products and services?

We love the immediate response we get when we have concerns or issues. We feel we also get the best price available for our propane, which we have on budget and is delivered automatically allowing us to never run out

Report a concern   November 22, 2023 — Rated 10 out of 10 by V.C. Downeast Energy
What do you like about our products and services?

Very quick to attend to the fuel that had run out and to reset the tanks, thank you

Report a concern   November 22, 2023 — Rated 9 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

Reliable

Report a concern   November 20, 2023 — Rated 10 out of 10 by L.G. Downeast Energy
What do you like about our products and services?

Customer service representatives are extremely helpful with their customers.

Report a concern   November 20, 2023 — Rated 10 out of 10 by G.S. Downeast Energy
What do you like about our products and services?

Reliable, pleasant personnel, and most important QUICK to respond to emergencies.

Report a concern   November 19, 2023 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

At the moment, pretty good services! Not so much when you ere turning over to superior! Thank you for the current service!

Report a concern   November 17, 2023 — Rated 10 out of 10 by L.P. Downeast Energy
What do you like about our products and services?

You folks are great on knowing the status of the amount of propane in my tank at all times. Also I hope that the most recent bill reflects that I have a military discount. If not, please have someone contact me.


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