Customer Testimonials
Friendly and responsive
Automatic service refills
knowledgeable and helpful employees prompt service
Your company offers very good customer service and is prompt as well as convenient with deliveries.
Robert was so knowledgeable and friendly!
Great service & timely delivery
Dependable!
Reliable service. Fair price.
Your service is good, but your prices not are not the average for fuel oil.
have been very pleased with their customer service
Thanks to everyone for your help getting my tank commissioned and filled.
You have excellent customer service and are extremely flexible with pricing plans.
I really like the budget plan. It gives .e peace of mind, knowing I have two months to make up the balance.
Your delivery driver is phenomenal
I like the budget plan so I always know what to budget. And we appreciate your friendly staff, from office to delivery folks to furnace maintenance. I don't like that several years ago, we were sold a larger-than-needed propane heater for our shop, nor the placement of the propane tank for same.
Very reliable. Always been there when I needed service on boiler. Very helpful and polite staff when I have called with a question or info.
I am a retired electric utility executive so I know quite a bit about how utilities operate. I have to compliment CMP on it outage management system. Up in Rome, we have been fortunate in terms of service reliability overall. The outages that have occurred have been few and understandable with the vagaries of Maine weather. But, what I am particularly pleased about is the amount of information that you automatically provide during the restoration effort and afterwards. It lets the customer know that you are addressing the situation and more importantly, that you are aware that he or she, in particular, is out of service and approximately when it might be restored. Keep up the good work!
Automatic delivery, prompt response to calls for emergency, service contract including service calls & annual cleaning, fair/equitable pricing, budget plan.
Quick to respond to any issues we have had.
Responsive, communicate clear and I get to speak to a person and they also speak English. Keep up the good work.
good service
Your employees
The staff have been helpful from discussing new service to siting the appropriate sized tank to coordinating trenching underground service piping. Just need a first fill next. Great service!
Your staff are very responsive to phone calls and concerns.
I like the convenience of the budget plan and the automatic delivery programs.
Friendly, prompt, and competent
responsive customer service.
You come when you say you will and do what you say you are going to do.
We had to place a service call as we had no heat in our building. Downeast arrived in just a few hours. Discovered the issue, placed an order for necessary parts and had us back up and running within days. Downeast is very responsive and the service technician we dealt with was very friendly and knowledgeable. Thank you!
I like that I can lock in a great low price and you offer automatic fill up my tank .I've never run out of oil before my next fill up . Thank you for keeping my home warm every winter . I appreciate it.