Customer Testimonials
Been with Downeast since 1994 never a problem that was mot solved. Feel there top notch in all around.
Technician was knowledgeable and friendly. He listened to my concerns, asked questions and then provided explanations and evidence of the issues he found during his inspection. He provided helpful and sincere advice for the future use of the system.
Also when calling the office all questions were answered effectively and pleasantly.
Mike Lesile and the Hallowell office have been great to deal with.
Very professional, friendly, helpful and fast service.
Prompt technical support, courteous phone reps, competitive pricing.
Your company has been very good to me.
Friendly customer service, excellent service!
Very friendly staff and we are on keep fill and have never run out of oil.
The delivery driver, was concerned enough to call and check on our furnace once he realized the tank was so low after the delivery. Also, it was reassuring to get a message from Bradley Jenkins checking on our usage after the delivery. Thank you for making me felt heard.
price seems fair and service has been good
Prompt and complete
Fast service
I never have to worry about running out of propane. As this is my heat,, cooking & some other appliances, I have peace of mind. They also give us a military discount. And it is automatically deducted monthly. So, no worries about missing a payment accidentally.
Customer service is excellent, friendly and very helpful when I've had a question.
I would highly recommend this company.
There when I need them
Reliable and quick.
Good about fixing things fast.
Fast. , Frendly, courteous.
Always very friendly when I call for service/propane and prompt service.
Justin Morin has done a great job getting us converted into a customer!
The company takes care of fuel delivery so I don't have to keep track
Excellent
Prompt delivery!
Yes very friendly company great people there!
You seem to care about the customers and not just getting rich. My family appreciates you immensely. Thank you!!
Called upset because I had someone check the fuel tank and was told it was under a quarter of a tank. They came same day. Super responsive.
Then we find out the guy did not know how to measure and we actually had half a tank. Thank you !!!!!!
Excellent friendly service
EVERYTHING
Service and deliveries have always been timely and good.
I am a new customer, and everyone I’ve spoken to and dealt with has been nothing but professional and courteous!

Have been fair on pricing