Customer Testimonials

Ease of ordering and delivery to local bike shop.

Full of great available products with detailed descriptions.

Great service

Everything is laid out very nicely, very nice photos, easy to navigate.

I love Trek Bicycles

Selection and ease of use was key, also I was a big fan of the product descriptions.

Search is pretty easy to use though sometimes it's hard to find the accessories I"m looking for

They are the best!

purchase in the online and pick it up at shop

Excellent quality product

love my gen5 fuel ex. saving for a top fuel.

My order was delivered sooner than I thought it would be, and each item is EXACTLY as described and is what I needed.

SHipping to a local bike store for assembly was very helpful.

Personal, available, and knowledgeable.

Products I wanted were there. And, customer service has always been exceptional.

I would have given Trek a 10, but the shop i bought my new SLR Domane led me to believe I had to pay for swapping out handlebars and my crank set to fit me. This was a bike I ordered. We then moved to Boise and I told the bike shop about that and they immediately credited me those costs and said I should have been told that buying an $8,500 bike that should have been part of the deal. I really enjoy the new bike. To be honest, the only gripe I have are the garbage Bontrager tires. Trek warrantied with new Conti5000 after the rear Bontrager started bulging out the side with very few miles

Purchased some new pedals for my FX 7.6. Very easy, convenient and inexpensive.

From order ro pick up everything went faster then expected and I had my bike in days not weeks. And fhe bike is amazing!!

Trek had the items I wanted then shipped in a very timely many. It is our go to place for our Electra Townie Go 7D bicycles. .

It was easy to find the OEM part I needed and it was cheaper than some aftermarket versions. I also liked the option to locate a local shop with the part 'In Stock' or to have it shipped to my preferred dealer free of charge.

Painless free returns are awesome. However, returns are free only if you create an account first before buying online. Not a problem but I would recommend emphasizing that much stronger during the checkout process. I typically buy as a guest if repeating purchases aren't anticipated. Upon initiating the return I realized I was lucky enough to have created an actual account.

Easy to order and pick up at store

It’s easy to order items. Trek also provides easy return of products.
And most importantly, trek has offers very good products.
The two shorts I recently purchased are the best I have. The chamois are the most comfortable.

Super fast shipping! Better than A prime.
I appreciate that. Been loyal to trek since the late 90's and will continue that proud patronage.

LOVE Trek bikes...great products!

I had bought my Electra Townie Go 7D from a local bike shop (Marty’s Bike Shop in Muncy, PA) and ordered a couple accessories with the bike. The next week again & ordered the Basket and a bell. The price was very reasonable, delivery was FAST, and the quality was perfect!

Nice selection, quick shipping, good product.

We have 2 kids and both have been through 2 Trek bikes each, we love them. The seem light enough for little kids but also sturdy. We love the trade in program for kid bikes, we tell everyone with little kids to get them Trek bikes, they are great quality and when they outgrow one they get upgrade to the next size and get credit from old bike towards the new one!

Simple and the employees in Bellingham were great!

Pretty chill