- Phone: 920-478-2191
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Customer Testimonials
Great! easy to find things, quick shipping. comparable pricing to other websites.
It was as it worked
This is a great one-stop shop for Trek and Bontrager products, both online and in stores.
I Love everything about the Trek brand (the design, quality as well as my experiences with my purchases.); because of that love and trust in the product, I repeat ... I'm a Loyal Fan of the Trek brand!!
The website itself could use some software improvements.
I love my Trek Checkpoint! I purchased in late spring and have ridden over 600 miles. I’ve ridden on trails around Sparta and also on the Katy trail in Missouri. Love riding!
Great service appreciate it
Fast delivery
The ordering process was easy, quick, and I had my bike from the local retailer within a few days.
Easy to use website,
Easy button
Easy to use and products arrived as expected.
great service
Excellent and Efficient!
Good prices, quick shipping, nice to know I can easily return the item at a local store.
It was quick and easy
My bike is amazing. The paint is very lasting, and the seat is so comfortable. The fenders I bought look fantastic, and the bell I got is so pretty and doesn’t rust
The website is cumbersome and tedious to use. I found ti very hard to find the belt drive bike.
The service at Trek Land ‘O lakes is first rate!
The bike lived up to it's reviews. It is a comfortable, light, and smooth riding cruiser. The built in cost of assembly made it very convenient to pick it up ready to go and support our local bike shop.
Very easy process and great products!
Free and fast shipping
Quick service. Easy to order
Web site experience was better on this purchase following feedback to Trek on last go. I encourage support of independent dealers. They seem to be more tuned to customer needs/experience. Long term Trek rider. Keep innovating but at affordable scale.
Easy to purchase. Easy returns.
Got what I needed. One thing that was confusing. I selected, deliver to bike shop. I received an email stating when it would be delivered and showed by home address.
Customer service friendliness
Ansel, the clerk, was very helpful and friendly.
The customer service is excellent, the shipping and returns are super fast. I will continue to order items with trek bikes.com, it's easier to shop this way than trying to find the item in a local bike shop.
the special treatment and care for customers, they give the extra mile to answer all my question, are very knowledgeable about all the bike specs and help me decide witch bike was right for me, Special thanks foe Cole for his guidance and bicycle setup.
Easy to find what I’m looking for. Decent prices.