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Customer Testimonials
Bike was as described.
Bike was well packed and easy to assemble.
Quality bikes and accessories.
I ordered the wrong part, my fault. I was able to return it for a full refund. I will be ordering the correct one today.
Fast shipping good prices.
The Checkout I bought is first class. I’ve had Trek bikes for many years. I think it’s a great brand. Shopping for a helmet and frame bag was easy. Fast to ship and promptly delivered.
Details, price and interface
Ease and accurate stock info
Item shipped to my house in a timely manner and was high quality
I have bought fenders, bike wheels and now a helmet from Trekbikes. They all arrived promptly and were good products. I have also over the years owned three Trek bikes that were very nice. I have also been riding long enough to remember when Trek built their first bikes and had senior citizens building their wheels. Long time ago!
Easy to order stuff that I can then pick up at my favorite Trek dealer and bicycle shop, saving me shipping and give me an excuse to shop!
Great service and quick fulfillment
The staff people were friendly and the mechanic I spoke with was patient and walked me through everything. Much appreciated!
Excellent customer service and support.
Solid and dependable equipment, name recognition.
Very fast. Love your service
Order arrived quickly.
Chris and Tyler showed me a great bike, Domane + ALR, and told me everything about it and more. They offered a couple of other suggestions but we decided together this was probably the best all around fit for me. They coached me through a couple of parking lot rides and I decided to pick this bike. It's great. Chris and Tyler were a huge part of why I purchased my bike from TREK and why I love my bike so much!
It’s the 3rd Trek bike that I’ve purchased. My experience with the company has been nothing but amazing. The most recent bike is a Domane SL 5 and it was a gift for my husband. He loves it so much! Upon taking the bike home from the bike shop, the rear tire wouldn’t stay inflated. I let the shop know and they took care of it and we had my husbands bike back within two days.
All sales associates were very polite and informative!
Easy to find accessories and shipped right away. Great service.
It's a great experience overall.
trek has been a reliable bike. Owned trek bikes for 30+ years.
Knowledge-KnowledGE-KNOWLEDGE!!
Trek bike employees I've worked with really-REALLY KNOW THEIR STUFF ABOUT BIKE ISSUES!!!
1. great prices
2. free shipping when i met the minimum
3. if i have issues i can go into my trek store and they help with the order as well.
4. easy returns.
5. great selection.
Always excellent service.
Free shipping and great prices.
I did try to order another multi-tool but it was saying that I already had too many in my cart and wouldn’t let me purchase more. Not sure if that was a glitch or not.
Good quality products
Partnership with Jax, fast and free shipping, lower carbon footprint since it’s not coming to my house but close enough
affordable and quick
Easy to find what I needed on the website. Easy to order. Arrived promptly. Product exactly as advertised