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Customer Testimonials
Quality, and most of all your employees seem to care, and the local store in my area called the Bike Crossing in Ridgeland MS that services and sales Trek Bikes represents your company very well, they are super helpful and knowledgeable about Trek bikes
Super quick & easy. Took delivery of my new bike within 3 to 4 days.
The convenience of pick up my order at my trek store
Excellent price and delivery. Free shipping! Product arrived as scheduled, in perfect condition, I am very happy with my purchase.
Fast delivery and service
Awesome
Great bike. Easy and quick order/ delivery. Also exceptional service from the Trek shop with assembling the bike and communicating for pick up.
LOVing the Electra single-speed cruiser....aesthetically a masterpiece :-)
"Round round get-around, I get around, YEAH!"
Thank you, Trek Bikes! Quality craftsmanship for sure <3
Easily traverse many different terrain
Great price on a quality bike!
Easy to shop and compare bikes types and features
love it
Great price and excellent quality!
Received my order very quickly. Exactly what I ordered.
Quality & Dependability that you can count on every ride, every mile. Trek has a bike especially for you.
It was a great experience and the bike was so simple to put together.
Great products!
Easy transactions.
Great products. Prices are competitive
The Trek riding jersey I purchased was the quality I was looking for!
Great sales and customer support staff at the Trek Blue Ash location. Awesome bike!!
Well made bikes.. dont buy directly from Trek. Support your local bike dealer
The website is quite well designed. Very detailed and useful information is provided regarding the items sold there. This helps to ensure one is purchasing the correct and/or proper item.
Easy to find bikes and equipment
Comfortable, fast, beautiful
Great experience! Alex at Trek in Fresno listen to my needs and helped get my wife and I what we needed in a new bike
Well packaged
While I would prefer to purchase from a local bike shop, I guess the cost of ebikes make it impossible for them to stock many models. With that said, you seem to have established a solid relationship with bike shops all around the U.S., making me feel supported.
The shopping process was foreign to me. I've never purchased something this pricey over the Internet. Your pages were comprehensive. As my first venture into eMTB, I did have several questions that I may have liked to talk to someone. Luckily, I have a co-worker who was willing to help me figure things out. A chat service would have been nice, if you have one, I missed it. Please, not a chatbot, if it can't be an actual expert, I'd rather find my own. Overall though, I would say the shopping experience worked.
The proof will be in the bike itself. So far, (3 rides), I'm very happy. I took my Rail 7 for the first single track experience of my life this past weekend, mostly been a road/gravel rider. The bike performed great! It even corrected some of my riding mistakes. I will get better! The experienced rider who was showing me the ins & outs said that my Trek was ready for anything I could imagine doing. It's nice to hear that I made a good choice. Looking forward to some new adventures!
Very quickly shipped and quality was exceptional.
Great customer service!
You can't beat TrekFest sales! My wife and I have owned Trek bikes for 15+ years and loved each and every one. Now that we live in a recreational vehicle full time and travel the country, we can't easily visit a Trek store. Trekbikes.com fills that gap where we can purchase items and have them shipped to the location we're staying at.