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Customer Testimonials
Prompt shipping, brilliant packaging, tools included(!), great instructions. Also enjoyed the fun touches on the boxes :-)
Great products.
Convenience, simple and straight forward
I am very please with my e-bike. It is stylish, comfortable and well made and a whole lot of fun to ride. I was surprised, actually given the price at how much I like it!
Excellent customer service at the ship, love my new bike!!
The shipping was quick. The bike was packaged very well. Build up was minimal, all the necessary tools were included. The bike was tuned up very well. Just had to tighten the shifter cables a tad after a couple of rides. I would definitely do this again.
Online customer service was excellent!
Really Good seevice when it came to getting my parts. Just wish u guys would sell a set of screws if the part needs two screws. A lil annoying when i have to buy 2 of them seperately. Other than that happy so far
Fast Shipping
Info about the products, ease of ordering and shipping to home or local Trek dealer.
quality durable bike
Love the fx3 at a great price.
Was good
Thoughtful kind salesman who helped.my daughter find the right sized bike for her.
The staff in trek foresthills are amazing! they take of my bikes & has a very good environment to hang & chat with them when the shop is not busy.
Great service and quick shipping
It was easy to find what I needed and order.
Good quality products.
Beautiful bike and great packaging and delivery
I had an excellent experience with Trek’s customer service! The representative I spoke with was extremely knowledgeable and went above and beyond to ensure I purchased the right parts for my bike. They took the time to understand my needs, provided expert advice, and made the entire process smooth and hassle-free. Their professionalism and attention to detail gave me confidence in my purchase, and I truly appreciate the outstanding support. Thank you, Trek, for having such a dedicated and helpful team—I’ll definitely be a returning
The items I ordered were shipped promptly. I appreciated the speed with which they were delivered.
The service provided is great. My bike is running like new.
Fast shipping great service and product
Great, thanks for everything!
I love trek
I loved getting a great deal on a used bike and knowing that it was inspected/covered by warranty!
Easy purchase with big value
Quick and easy to shop online (when items are in stock).
Awesome service awesome people!!!,
The quick shipping and superior customer service at the Ponte Vedra Beach store.