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Customer Testimonials
Easy online ordering and the bike shop was friendly and informative
I bought a Trek Domane SLR 9 Project One bicycle in November of last year. The upper headset bearing was installed upside down, so originally my steering was unacceptably tight. I bought the parts and fixed the issue myself. Tiffany Duffield compensated me for the parts cost with Trek merchandise, so I felt that Trek stood behind its product. I have been very pleased with the bicycle ever since. I had a Trek 5200 that I bought in 1992 that I had been riding until I bought the new bike. The Domane has a great ride, handles confidently and I am about a mile an hour faster than with the previous bike.
Quick and easy service - great product, thanks!
There was a problem with my order and the CS representative, Brian Kaeter was extremely helpful. Within a few hours my package was found by FedEx, and delivered the next day.
Shipping was amazing
Customer service after the sale was even better
Very nice sells people
On my 2nd trek roadbike....the best!!!
They took the time to set up my bike to fit me perfectly
Good service and excellent warranty.
Quality. Well designed. Long lasting.
an easy transaction
local store was very supportive
turnaround was great
everything was as advertised
Quick, easy and exactly what I ordered
Quick shipping, good products
Super fast delivery. Wished you had somehow to get a list of parts for each bike it’s hard to scroll through so many pages.
It was very simple, although I should have ordered it right from our local store as the team at FreeWheel in Richfield, MN were the reason for my order… didn’t really think about this until I picked up my bike. So with this said, FreeWheel in Richfield, MN should get credited for this sale!
I have owned a number of Trek Bikes and Trek and Bontrager accessories. The website is easy to navigate, provides a lot of useful detail and allows me to compare choices.
Really good bikes 🙌🏼
Easy
I love this bike 🚲
The in-store delivery and set up was handled very professionally- and the bike arrived very quickly. I was up and running a lot sooner than I anticipated.
The process was smooth and it didn't take long for the order to arrive.
Arrived on time. Shop put it together in a day. Rides great so far.
Dylan and team team are the best - they outfitted my bike with new tire and gave it a little trek love too
I was finally able to find a specific replacement part for my bike.
I’ve now purchased two new bikes from Tati m from Trek Edgewater NJ location, with help from Quinn as well. They are outstanding in their knowledge of all-things Trek. Very professional and accommodating every time. It’s always a pleasant experience visiting the store and getting the help I need from Tati and Quinn. One of the reasons I’m a Trek customer for life.
Great products and great prices!
Bigger selections and sale or clearance prices.
Easy navigation.
THIS WAS THE 2ND BIKE THAT ME AND MY WIFE GOT FROM THIS TREK STORE IN THE LAST MONTH AND WOULD BUY THERE AGAIN IN THE NEAR FUTRUE. THANKS TO SAMANTHA AND THE CREW AT THE STORE..
I’ve been a loyal Trek customer since its inception (I’m originally from Trek’s home base of Wisconsin and I rotate riding my 4 vintage Trek road racing bicycles). I’ve always found what I need at Trek shops at a competitive price and quality. Plus, I’ve found that the employees at Trek shops all share my passion for the bikes and equipment they sell!
Great site & great prices!