based on 8217 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was fantastic. The sales associate made sure we were properly evaluated for shoes and took his time in explaining our options. I would not hesitate to buy again at this location.
Great patience and understanding during the fitting process. Jessie spent time and offered several alternatives. Excellent service.
Friendly, courteous, knowledgeable staff.
The time taken to measure your feet, talk about the results, and offer solutions based on findings.
This is the only place we buy our athletic shoes. My daughter and I have been coming here for years. It is always a pleasant experience and we love the one on one custom fittings. We never leave unhappy!!!!
Friendly and very knowledgeable staff!
Thank you always- especially Chipper!
Great selection of top brands of sneakers. Staff is always very helpful.
The service was fast, courteous and right on target as to what shoe I needed. Have bought from you for many years. Always will!
I loved getting the chance to use the technology that analyzes your feet and finds the best footwear choices for you. It was very accurate and helpful, and I appreciated the person who was helping me decide what shoes to go with!
Knowledgeable staff, and great shoe selection for every kind of runner!
Found most of the items I was looking for trying in-store. Very helpful staff.
Overall my whole experience visiting the store was wonderful. The staff was friendly and knowledgable. I love that I was able to get insights on what types of running shoes would work best for me, and trying on the actual shoes and being able to run a bit with them before purchasing was an overall awesome experience.
I also do appreciate your stores being dog friendly!
Gabriel was amazing. Really NEVER knew there was so much to fitting your feet to the proper shoe and all the differences in how each shoe feels. I feel like I have missed out on the proper fit my whole life and now I have a vision for how my feet should be taken care of.
Very knowledgeable staff and love the products
great service and customization
Personal assisting me was very helpful and patient!
I like all the variation in products and friendly knowledgeable sales team.
Jason was so helpful and attentive. He really helped us to get the best pair of shoes.
Service was incredible and the sneakers fit perfectly!
Nic was great!! He asked me questions and pulled 3 shoes for me to try and I bought one pair and was out of the store in no time!!! Very friendly and helpful!! Feet are much happier now!! Thanks Nic!
The staff was so helpful and accommodating!
Great fit, great customer service!
I wanted to take a moment to thank Ford, the young man who help me last week. He is a very professional and mild-mannered gentlemen, who was very thorough in his examination of my gait and attentive to my preference of shoes. Congratulations on graduating from St. Christopher's, and good luck in your collegiate racing career. Keep up the good work, and read Adam Smith's "Theory on Moral Sentiments;" in his view, a society of tempered, sober-minded individuals is the only environment in which a free market enterprise can endure.
Great experience, really improved the discomfort in my sons feet.
Friendly and informative staff. Carry the shoes I wear.
Helpful staff
The sales associate was not friendly, she had no smile, she seemed like she was in so much hurry, we felt she was super rude in her answers. I never had this experience before at this location.
I like the personal service and ability to identify your issues so that you get fitted with the best options for yourself. My only negative feedback is with your internet connection. Two different days we were at your store and there were problems with your internet connections. Some of the services, such as walking across the pad, were unavailable. So actually being able to check gait, pressure points, and foot positions were unavailable. I was very disappointed my husband could not utilize this. Your internet service needs to be better!
Help from the staff was great and spent time to explain the benefits of the different shoes.
Great customer service ! Very knowledgable and extremely helpful !