based on 2341 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable, friendly staff for evaluation and recommendations. Thank you.
The service and knowledge that Peter showed about which shoes would best suit me was unparalleled. I learned things about my feet that I never knew and he helped me choose the right shoe for me and my fitness goals.
Very professional individual (Dan), who helped me and explained things to help with my problems.
You just need to employ younger hotter women. There wasn’t one younger girl fit and in shape in the whole store. Really disappointed in that, worker did help me get a great pair of shoes though. Still, do better.
Hannah G was friendly, knowledgeable and patient in helping me find the right shoe. I appreciate her willingness to listen to me and then work through multiple pairs/ brands until I found the right one!
The sales clerk cut the shoe inserts down before I had decided on which shoe I wanted, or even if I was actually going to buy a pair. I then felt pressured to buy them. Which I would not have done once I found out the price. Also, the girl brought out a pair of socks for me to use, they were folded in a package and appeared to be new. She offered to let me buy the socks, and because I believed she had opened a new package for me, I bought them. But, when I got hone and actually looked at the socks, they were definitely not new. I feel this was deliberate misrepresentation.
Fabulous service and great range of shoes and accessories to choose from.
Its backed by a very accurate fitting process, and the people are super nice!
Best sales team in town!
Both sales person and product were Great 👍
Knowledgeable and friendly staff
Outstanding customer service!!
The fact that I get a personalized evaluation of my feet and have sneakers recommended to me accordingly
Quality products that I actually need
Sam is THE BEST.
I recently had the pleasure of visiting the Proctor store and was fortunate enough to receive outstanding assistance from Sam. I cannot speak highly enough about her exceptional service and dedication to ensuring that I had the perfect pair of shoes.
From the moment I entered the store, it was evident that this person genuinely cared about her customers. She took the time to understand my needs and preferences, and most importantly, she was sensitive to the unique requirements of someone with a wider shoe size.
Her knowledge and expertise in shoe fitting were truly impressive. She patiently guided me through various options, providing valuable insights and recommendations tailored specifically to my size. I was particularly impressed by her attention to detail, as she ensured that the shoes I selected were comfortable and would last.
I cannot thank Sam enough for her exceptional service. She has set the bar incredibly high for shoe shopping experiences, and I will undoubtedly be returning to her store based on the outstanding service I received. Thank you!
As I walked to the store Stephen greeted me. He is very helpful and knowledgeable.He explained me all the advantages of this shoe.
I had the best experience! Ann was so kind and helped me decide on the best foot! I would definitely come back for my next pair!
Personal attention, three options for shoes, knowledgeable staff, foot scanning machine.
I like hoka shoes
Great customer service! Very attentive and patient!
Everyone was so helpful and non judgmental especially given that I’m just starting out with running!
Great customer service. Great quality sneakers and products.
Great customer service is a big plus!
Friendly helpful service-put in extra effort to help.
Let’s service their great help
Very attentive, knowledgeable saleswoman, Faith
Allison in Stuart Fl location was extremely knowledgeable about the construction of the shoes she suggested for both my husband and myself. She knew our physical concerns of an exact fit and took a lot of time explaining every detail. We landed up buying 3 pairs of shoes 3 inserts for a more customized fit. She was the best fitter we ever experienced.
Kaitlyn was the best helper and most informative person to me as a first time user of Fleet Feet! I love the fit of my new Topos shoes. I’m so glad I discovered Fleet Feet!
The best shoes with the best staff
the best shoes and I love getting measured for what fits for me