Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.9 out of 10 based on 940 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2023 — Rated 10 out of 10 by K.F. Fleet Feet
What do you like about our products and services?

Knowledgeable staff. Friendly service

Report a concern   June 13, 2023 — Rated 10 out of 10 by Sherrel Lawhon Fleet Feet
What do you like about our products and services?

The service to your customers!

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.J. Fleet Feet
What do you like about our products and services?

Very attentive staff. High quality products.

Report a concern   June 13, 2023 — Rated 10 out of 10 by S.C. Fleet Feet
What do you like about our products and services?

Great service. Very helpful in picking the right shoe

Report a concern   June 13, 2023 — Rated 10 out of 10 by Olivia Muskin Fleet Feet
What do you like about our products and services?

I love how personalized the experience is and the staff is super friendly and helpful!

Report a concern   June 13, 2023 — Rated 10 out of 10 by M.L. Fleet Feet
What do you like about our products and services?

Employees were friendly and knowledgeable about products and made good recommendations.

Report a concern   June 13, 2023 — Rated 10 out of 10 by N.C. Fleet Feet Sarasota
What do you like about our products and services?

Sales representative was very helpful. Answered all my questions, willing to take the time, offered suggestions and seemed very knowledgeable about products

Report a concern   June 13, 2023 — Rated 10 out of 10 by A.S. Fleet Feet
What do you like about our products and services?

I liked that part of the process was scanning your feet to ensure that you are getting shoes that actually fit you. The sales associate was friendly, very helpful, and didn’t make me feel rushed.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Shanon Casey Fleet Feet
What do you like about our products and services?

Personable, professional, listened to customer needs , reassuring.
Definitively where to go.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Marsha Cannon Fleet Feet
What do you like about our products and services?

The sweet young lady that waited on us was very patient and knowledgeable. I will definitely be back

Report a concern   June 13, 2023 — Rated 10 out of 10 by R.K. Fleet Feet
What do you like about our products and services?

I love my shoes but my coworker her insole are to short for her shoes can we bring them and get her another par that fits better...please let me know...thank you...Name removed

Report a concern   June 13, 2023 — Rated 10 out of 10 by K.S. Fleet Feet
What do you like about our products and services?

Selection and friendly and knowledgeable staff.

Report a concern   June 13, 2023 — Rated 8 out of 10 by E.H. Fleet Feet
What could we do to improve?

Great service, great products. High prices, and probably worth it, but not something that can routinely fit into my budget.

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.A. Fleet Feet
What do you like about our products and services?

Service is top notch.

Report a concern   June 13, 2023 — Rated 10 out of 10 by S.H. Fleet Feet
What do you like about our products and services?

Staff was very helpful

Report a concern   June 13, 2023 — Rated 10 out of 10 by K.L. Fleet Feet
What do you like about our products and services?

Knowledge, professionalism and great service!

Report a concern   June 13, 2023 — Rated 10 out of 10 by B.J. Fleet Feet
What do you like about our products and services?

Personalized service, knowledgeable and friendly staff

Report a concern   June 13, 2023 — Rated 10 out of 10 by W.P. Fleet Feet
What do you like about our products and services?

Friendly sales team that really understand running and shoes.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Christina Oddleifson Fleet Feet
What do you like about our products and services?

Love the knowledgeable staff, and quality of products

Report a concern   June 13, 2023 — Rated 10 out of 10 by M.B. Fleet Feet
What do you like about our products and services?

Great service, knowledgeable and large selection of shoes.

Report a concern   June 13, 2023 — Rated 10 out of 10 by K.A.C.E. Fleet Feet
What do you like about our products and services?

Time and attention spent with me to find what I needed.

Report a concern   June 13, 2023 — Rated 10 out of 10 by A.A. Fleet Feet
What do you like about our products and services?

Great assistance in finding a new rubbing shoe!!!

Report a concern   June 13, 2023 — Rated 10 out of 10 by Carrie Clifton Fleet Feet
What do you like about our products and services?

Excellent knowledge that make my feet feel magical!

Report a concern   June 13, 2023 — Rated 10 out of 10 by M.B. Fleet Feet
What do you like about our products and services?

Robin was great!!!!
She brought out several shoes to try on and adjusted the style with the correct fit. She’s very very knowledgeable.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Cindy Adams Fleet Feet
What do you like about our products and services?

Your staff is always friendly and helpful.
I have specific foot issues and I am heard before recommendations are made. I don’t always find something that works for me. Shoes are ever changing & evolving so I come back periodically and sometimes there is something new to try that makes sense for me.

Report a concern   June 13, 2023 — Rated 0 out of 10 by R.M. Fleet Feet
How did we disappoint you and what can we do to make things right?

Wrong size sent

Report a concern   June 13, 2023 — Rated 10 out of 10 by C.E. Fleet Feet
What do you like about our products and services?

Fantastic Customer Service! Great knowledgeable employees who take time to really make sure every customer is fully educated and satisfied!

Report a concern   June 13, 2023 — Rated 10 out of 10 by S.J. Fleet Feet
What do you like about our products and services?

Love the customer service. Always helpful associates from the moment I enter the store. Comfortable, supportive shoes for hospital work.

Report a concern   June 13, 2023 — Rated 10 out of 10 by C.R. Fleet Feet
What do you like about our products and services?

I love the versatility of all the products in store. Before coming in I thought fleet feet only had sneakers but I’ve recently found out they have other things like sandals and some clothing items. All the employees at fleet feet are extremely friendly and so willing to make each visit the best it can be. Each employee is very personable and dedicated to the customer.

Report a concern   June 13, 2023 — Rated 10 out of 10 by C.R. Fleet Feet
What do you like about our products and services?

All the employees at fleet feet are extremely friendly and so willing to make each visit the best it can be. Each employee is very personable and dedicated to the customer.


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