based on 416 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The sales person I worked with was very knowledgable about foot anatomy and the products that were in the store. He wasn't just showing up for work.
The knowledge of the sales people in helping determine the best shoes that work for us will keep us coming back.
It was the best experience I’ve had in a shoe store EVER! Joan was very knowledgeable and patient as I tried on shoes. She listened to me and addressed my issues. She did a thorough assessment of my feet and made excellent recommendations. I would definitely recommend this store (as it was recommended to me!)
Don is the man
He met me at the door and all he wanted to do was help me. I haven't been treated this good in a store in a long time. I hope this is the norm because I loved it
Friendly, and knowledgeable service reps and a variety of products for all occasions. Reasonable prices.
I really liked how the staff listened to my needs and are very helpful and caring
Friendly, helpful and professional service
I like that the sales person is knowledgeable about which brands are best for my personal foot!
Personal attention! Scan of foot and walk test! Jennifer is a GREAT saleslady!!
Customization of shoes for different feet. Great customer service.
Great service. Rocky was awesome and super helpful. You can tell he knows his stuff and cares deeply about helping customers find the right shoe.
Brentwood California has the best manager and staff of any Fleetfeet store I’ve been in
Top notch products and knowledgeable staff
Staff was very knowledgeable and helpful.
Your staff knows what the shoes are made for (ie. stability) and knew right away when I said that my knees were hurting with the pair that I had that my shoes were not right. They recommended a pair and these are the most comfortable I have worn in a long time.
Wonderful service!!! They fit sneakers exactly to custom fit YOUR feet. They feel soooo comfortable when you wear them. Great place.
Love my new Ariel’s. I’m already walking better with them on. Everyone was so nice and helpful. I will come again. Thank you so much!
Sharon Davis
Service was excellent. Good product diversity in athletic foot wear.
Love the products, some of clerks seem more knowledge than others.
Great products and service!
A good mix of products in additional to shoes plus friendly customer service
The young lady was so helpful that my husband and I both bought shoes
Knowledge of different shoes and customized fittings
Quickly helped,friendly, knew the product.
Helpful staff, good selection.
Very friendly, super helpful and understanding!
Well trained, attentive associates
Great
Staff took time to properly fit me
Great selection, staff and prices!