based on 706 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appreciated the time sales clerk spend listening to my needs & preferences and her knowledge of products that suited my needs. Very patient as I tried on several
options.
I like your shoes. I like you sizing machine and your service. I like that you give 60 days to return shoes.
Selah who helped me was extremely professional and very helpful in finding the perfect shoe for my training needs.
Great products and also great service from knowledgeable staff.
The sales associate that helped my daughter and I pick out running shoes was fantastic. She has always just gone to dicks and picked out shoes that were ‘pretty’. The analysis done on her feet, and the right types of shoes for the activities she will be doing was extremely helpful and our sales associate was extremely knowledgeable.
The customer service and selection of sneakers.
Great line of products and knowledgeable staff
The personal service to each customer is the best.
Very knowledgeable, kind, took their time finding the right fit.
Sales people were good. 60 trial period very good.
The brand I was looking for and great service!
Connor B was profoundly knowledgeable, kind, and fun to talk with. He was very helpful in guiding us to a shoe that my husband is entirely happy with, and that are night-and-day better than his previous pair.
The customer service. The ability and willingness to make sure we had the perfect shoe for our feet. Also allowed us to look at all the possible colors and ordered them for us. We will definitely recommend Fleet Feet!
It is just an easy place to shop.
Everyone is very helpful and Kenzie spent a lot of time to help me find new sneakers and was very knowledgeable.
Great service, extremely friendly and knowledgeable staff.
Knowledge of staff
Services provided
Selection of shoes
Return policy
service was spectacular
Quality of products is great! The associates are awesome and attentive. Got a great fit. Best I’ve ever bought.
Variety of brands
Friendly, helpful staff
Great sales person, who was attentive and made sure I found the right pair of shoes.
great.
Extremely friendly and knowledgeable staff. I always enjoy coming into your store! And I love my new shoes!
Extremely helpful, especially Lucy who brought me several different kinds of shoes without me even asking. Great in-store inventory.
i appreciated the customer service and the attention to detail for the best fitting shoe for everyday wear that I received
How friendly the people are in helping you find the perfect shoe for your feet
I liked the foot analysis and the associate was very helpful
Knowledgeable helpful staff
Everything is top shelf
Nice store. Professional staff. Take their time with you. Overall great experience!