based on 233 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, quick delivery, great all around
Fantastic customer service. Friendly and knowledgeable.
The person who attended me in the store was very professional.
Excellent service and all questions answered and explained.
Best services all year round and excellent mechanics too. Simply the best 👌 👍.
Great service, great products.
Top-notch knowledge, expertise and sense of humor! Love the new location and space too!
Keep up the good work guys!
Great people, very helpful and friendly
Exceptional service as always
Fast and thorough
A great Bike Shop. Friendly, very knowledgable staff that are always willing answer questions and provide advice.
The quality of the product
Quick service. Clear explanations.
Nice clean shop with good products and helpful folks.
Friendly service
you take the time to educate your customers
We met Mike who explained the types of e-bikes available, and Tony closed the deal!
Very friendly and informative!
Looking forward to riding our new bikes.
Close to my house. Easy to speak with in person and on the phone.
They were very professional and we were very pleased with the repair to our bike. I liked the text communication and they are located in our neighborhood.
Knowledgeable, easy to talk to, reasonable pricing.
Quick and competent repair and turn around!1
Very professional, knowledgeable and informative
Timely service, great information, friendly sales/service and reasonable prices!
They take time to fully explain the benefits of products. Fast turn around time with service. Very knowledgeable!
The sales clerk was very helpful finding what I needed.
You were knowledgeable, both on equipment and ability of the user. Took plenty of time with your clients and maintained a pleasant demeanor throughout.
We’ve already recommended your services to our friends.
Professional service and knowledgeable.
Thanks for the attention to detail I have come to expect and overall convenience of the interaction.
The Bike Shak has a wonderful selection of bikes and parts! The staff (Mike) will get you the bike you want or repair the bike you already have.
Personable service. Well-executed maintenance and repairs. Consistently helpful advice.