based on 237 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tony took all the time in the world. He even delayed answering phone calls.
Very informative and helpful.
Very helpful and friendly!
Explained rack great
Thank you you have a need and you know what I need to know. Thanks for that.
The Bike Shak helped us put together our kids' bikes. They did so quickly and for a reasonable price. They were great to work with.
Very knowledgeable people. Excellent at providing solutions to questions or problems.
Service good!
Repair was good but the through axel was placed on so tightly I cannot loosen it to take off the back wheel to put bike on trainer
Appreciate Tony taking the time to do a maintenance clinic with the York Rattlers Youth bike team. Always has a good inventory of quality parts.
Knowledgeable staff. Quick service
Friendly & knowledgable. Great selection, decently priced.
Mike fixed my rear bike flat tire . He recommended using a shrader tube since the other tubes valve stem broke . So he changed the front tube at same time for peace of mind .
Good price and same day service . 5 stars to Mike and the bike shak .
Very helpful staff and affordable prices
Staff all very informative. Appreciate your attention to detail.
Always helpful, always knowledgeable, what more do you want?
Very knowledgeable and friendly staff!
Got what I wanted in the condition. I wanted it and got it in a hurry
Great service
Reliable, professional, and competent
fast and got the right part .. explaned the work done to me .. I am thinking about bringing another bike I own in for service ,, good work Steve Last name removed
Immediate service. Knowledgeable staff! A great service provided to the community.
great service and willing to talk through all the different options and proper bike fit
The selection of EBikes was very good and the sales person was friendly and knowledgeable. Felt very comfortable doing business with the company.
You guys are great. Thanks so much for getting my spoke fixed and giving rest of bike a look-over. Did a 15 miler after I picked it up and it felt great!
Regards,
First name removed
Knowledgeable, friendly, and quick!
Had a great experience with the Bike Shak. I took my bike in for an annual tune up and the tech provided great advice and delivered a solid repair. I will definitely be returning.
Honest pre appraisal, done on time, bike works great.
Greg T.
Very small store with excellent 👌 mechanics. I'll be back again!
Staff were very helpful and addressed all of our needs.
You guys rock! Great service, knowledge and friendly owner and staff. Fair prices. Legit great bike shop.