based on 231 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We like the service and selection we get form The Bike Shak.
Great staff and expert service. Hope they continue to prosper, especially in this neighborhood. I'm relying on them to keep me running trouble free.
Good quality and variety of products! The staff is very knowledgeable and personable!
Great service. Professional and knowledgeable. Nice to have a place like this locally.
Friendly, great service, well priced.
Friendly, great communication, fast service, fair prices
Great service and advice!
Your patience and explanation of what you have done or recommend doing
Very kind and helpful staff helping explain the bikes to us and answering questions we had
NICE knowledgeable staff and nice store.
I have had 2 Trek's, both are very good bikes.
An always knowledgeable and friendly staff!
Interaction with customer being myself was very poor employee was extremely arrogant and treated myself like I was an actual idiot. The mechanical service was great but because of the very poor and cold Interaction I would never recommend nor fo back to the bike shak
Great service experience!
My only complaint would be there was not much of a selection of bikes in a small frame size.
Service is always impeccable and turnaround was super quick. The new shop set up is clean and open with a great selection of bikes and gear for riders of all levels.
Pleasant staff, helpful
Prompt turn around on service.
Good team, good product, good price, good service.
Great service, great people.
The personal feeling that comes showing care about me and my Trek bicycle.
You are dependable and reliable.
Thank you.
Great service, great team
Great help and service with all my Shimano recalls.
Quick return. Friendly and knowledgeable service.
Personal service
Knowledgeable staff
I appreciate the good service I received from the folks at the Bike Shak. They patiently answered my questions and explained the features of the various bikes I was interested in. They were never pushy or condescending. I ended up purchasing a Trek Verve3 and I'm extremely happy with it. Thanks for helping me get the right bike.
Very professional and quick!
Everything! Keep up the great work 👍 👏
Quality products and very knowledgeable staff
Able to perform and complete the requested work. The bike shak informed me about a week and they were under that. Great knowledge and great recommendations on how to repair.
Thanks
Name removed
Great selection of bikes, bike parts, clothing & nutrition products. Wonderful and friendly service too!