Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 9.3 out of 10 based on 1926 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.P. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The facility is well maintained, the staff are friendly and efficient and the members are like familt

Report a concern   February 23, 2026 — Rated 7 out of 10 by W.B. Fairfield YMCA Membership
What could we do to improve?

There is not enough equipment in the classes. We are short on weights and bands and balls for classes. There should be enough for everyone. Also, the paper sign in sheets are never correct and the lines are long. We have apps, maybe we can use them to sign in to class instead of the problematic papers sheets.

Report a concern   February 23, 2026 — Rated 5 out of 10 by P.F. Stratford YMCA Membership
What could we do to improve?

Update equipment and facility

Report a concern   February 23, 2026 — Rated 4 out of 10 by K.B. Soundview Famly YMCA Membership
What could we do to improve?

The membership fees are getting too expensive and then there are charges for programs. There should be more lap time in the recreation pool

Report a concern   February 23, 2026 — Rated 10 out of 10 by D.M. Stratford YMCA Membership
What do you like about your Stratford YMCA Membership experience?

Stratford YMCA employees very helpful in helping me regain strength after several serious medical issues!

Report a concern   February 23, 2026 — Rated 10 out of 10 by I.V. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Friendly faces and got all I need and more for a gym

Report a concern   February 23, 2026 — Rated 10 out of 10 by T.R. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

The YMCA Staff keeps the place clean, the equipment up and running at all times, are pleasant and helpful when needed,

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.D.O. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Great staff and very clean facilities...beautiful pool!

Report a concern   February 21, 2026 — Rated 8 out of 10 by S.A. Fairfield YMCA Membership
What could we do to improve?

Provide more correct and timely communication to members, especially about class/program changes.

Train your staff to enforce gym etiquette for the large gym (no sitting / phone reading on the equipment, for example).

Organize sets of workout equipment, so that each of the training rooms has enough, such as free weights, resistance bands and tubes; instructors are wasting their time and talent hunting for the tools they need to do their job.

Replace the doors in the upstairs training room and corridor. The wood is broken, the gaps are huge, as are the drafts.

Try out innovations in class formats - the fitness industry is always growing and evolving.

Organize a tent outside when the weather is better (and make some money selling refreshments) - move the waiting people out of the corridor. Folks sitting and standing all over the place is, honestly, annoying. This is a fitness venue, not a cafeteria or phone/laptop office.

Report a concern   February 21, 2026 — Rated 10 out of 10 by K.S. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

I've recommended the Y to quite a few people. Love the people, love the classes. They're only drawback is that they are all taking advantage of Silver Sneakers, which isn't available at the Y anymore. I really wish it was!

Report a concern   February 20, 2026 — Rated 10 out of 10 by M.M. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Front desk ladies cheerful and wanting to help

Report a concern   February 20, 2026 — Rated 10 out of 10 by G.A. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

clean environment; courteous & friendly staff; special classes

Report a concern   February 20, 2026 — Rated 10 out of 10 by C.C. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Clean and bright facilities. Well maintained equipment. Friendly staff.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.N. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The staff, the classes, and the people. This YMCA has such a warm, friendly atmosphere.

Report a concern   February 20, 2026 — Rated 7 out of 10 by R.H. Woodruff Family YMCA Membership
What could we do to improve?

More Pilates classes. More group classes on Saturday and Sunday mornings to mid-afternoon.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.J. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The best swimming pool in the area. Great classes, especially Qigong. Friendly, helpful staff.

Report a concern   February 20, 2026 — Rated 10 out of 10 by M.C. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Clean
Courses available
People frendly
Hrs of operation
Close to my home

Report a concern   February 19, 2026 — Rated 7 out of 10 by C.M. Lakewood-Trumbull YMCA Membership
What could we do to improve?

Update locker rooms and increase stretching/mat area or allow people to use fitness room when no classes are in there so we are not in the way of other members

Report a concern   February 19, 2026 — Rated 5 out of 10 by C.C. Fairfield YMCA Membership
What could we do to improve?

The exercise rooms at the Y are desperately in need of a facelift. And so is the equipment. Free weights and mats are old and often there are not enough for the entire class. And registration
For classes should be online in advance of
Classes, not paper and pencil after class

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.C. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Too soon to say

Report a concern   February 19, 2026 — Rated 10 out of 10 by A.B. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Jill Lanese’s fitness classes are amazing! I also appreciate how clean the facilities are.

Report a concern   February 19, 2026 — Rated 10 out of 10 by M.L. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The staff is very warm and friendly
I have met many people playing pickleball who have become great friends.
I like having a cup of coffee as a break when playing pickleball
The whole environment is warm and welcoming

Report a concern   February 19, 2026 — Rated 10 out of 10 by N.A. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The boxing program for PD patients is exceptional

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.F. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Staff personnel are really helpful and friendly,and the phycility is very clean

Report a concern   February 19, 2026 — Rated 9 out of 10 by C.U. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Nice clean facilty with a good selection of equipment. Good programs for retirees too.

Report a concern   February 19, 2026 — Rated 9 out of 10 by M.G. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Many choices for keeping active. Friendly staff.

Report a concern   February 19, 2026 — Rated 10 out of 10 by C.W. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Friendly staff, clean facility, good classes, good equipment.

Report a concern   February 19, 2026 — Rated 10 out of 10 by W.S. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Outstanding staff. Full array of well kept gym equipment. Excellent maintenance (albeit the men’s locker room is a bit dated).
All in all a very well managed facility and operation.
A privilege to be a supporting member.

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.T. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Everyone is helpful. The classes are super

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.N. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Beautiful facility, friendly staff, lots of programs for seniors.


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