based on 1195 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is helpful. The classes are super
Beautiful facility, friendly staff, lots of programs for seniors.
Better stand to put all the smaller sized weights . Paint the room one color one wall is blue and one is red?
More classes— dance & moderate exercise at more times. Not nearly rnough offerred on Saturdays except very early. Now that I have to pay again — our insurance doesn’t give us free senior membership, I would like it to be more worth the cost— more choices.
I joined in October
Swim laps 3-4 x week
Super impressed with the staff, facilities, cleanliness
Love it!
I keep waiting for evening deep water aerobic classes to be added
Wide variety of activities and staff are very friendly.
No contract. Great for the whole family. Lots of classes. Pool year-round. Exciting learning opportunities with local partners. Plenty of equipment and supplies. Serves the community, not just profits. Sliding scale to keep it affordable. Focus on health, not just bulging muscles. Childwatch availability. Convenient location. Excellent instruction/training. Consistency.
Love the glasses and staff!
The facility is clean and I like the hours for the Competition pool. There are many classes to chose from. The staff at the front is always helpful and nice to people.
Professional and friendly lifeguards
The pool and play areas are great for kids!
Parking was an issue. This was my first time at Lakewood
great place, friendly staff
Friendlier staff.
I love the staff. They are fun, friendly and gracious. I am an older adult so I only utilize the gym and some zumba classes. But EVERYONE is wonderful. The facility is always clean. And there is always someone around if you have a question and need help. Definitely an A+ operation
The entire place basically except the workout room needs to be upgraded. Go check out Westport and Greenwich. Your membership would sky rocket!
I love the pool and Zumba gold and the active senior fit. They offer good classes for the seniors.
So much nicer than Stratford ymca
The men’s shower keeps running out of hot water. I am new to the club, when I asked how to use the TV on the elliptical machine four people tried ti help me and did not know how to use it.
There needs to be more accessibility to lap swimming.
Increasingly more lanes are being occupied by classes, leaving fewer lanes and/or less time available for non-class lap swimmers to use. For example, currently, there is a triathlon class on Tuesdays from 7:30-8:30 leaving one lane, if at all. After the class, lanes are available but only for a 15 minute time slot which realistically makes no sense for anyone wanting to get any decent lap swimming done. I will not be driving down, changing my clothes only to swim for 15 mnutes, let's be real. Why not schedule these classes that allow for a realistic, practical amount of time such as 60 minutes at the VERY least, leaving at least 2 lanes during a class, at the VERY least. This week on Tuesday, it looks like there is virtually no lane available for non-class lap swimmers in the evening at all. What next? Fridays, are already (and have been) extremely limiting in pool usage and now Tuesdays are taken away. When does it end?
Personally, I pay my membership only to use the pool and it's really frustrating when that for which I pay for is increasingly getting difficult to access. I don't come in to use the gym. I don't need to pay $70+ to use a gym. I can do the same for $10 a month elsewhere. What I pay for is to use the pool. As someone with a full-time day job, I look forward to getting a solid amount of physical activity. But this is more than just a fitness routine, it's mental wellness. The pool is more than just a team sport warehouse, it is a source of health and wellness for many, not just myself,
I enjoy the group classes - especially Flex & Balance
I like the teachers and my classmates. The teachers are well trained and very personable; I have made friends with so many wonderful people.
The pools and the array of programs for older adults.
pool class, close to home
The only thing I would love to have is a locker. I would be willing to lease/rent a locker.
The people are nice and very helpful - the gym has everything you need to keep yourself in shape.
Beautiful, clean environment and extremely friendly and competent staff!!
Friendly staff and members. Very clean facilities and well equipped.
Outstanding staff. Full array of well kept gym equipment. Excellent maintenance (albeit the men’s locker room is a bit dated).
All in all a very well managed facility and operation.
A privilege to be a supporting member.