based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Much too expensive. $40 for one 8x10? I regret ordering.
Instruct the graduates to look at the camera or be aware of the camera at least on stage, when receiving their degree.
Your prices are crazy not gonna lie. We are all just graduating college and don’t have established careers yet and you want nearly $400 to save 20 pictures of MYSELF to my iPhone. That’s a joke.
I had to go through and find almost all of my photos on my own because the facial recognition didn’t work for them. Half my photos were out of focus and blurry, I including the one I would have most wanted to have.
too expensive
I made a mistake and didn’t sign myself up to receive the pictures of myself from the ceremony and when I called to ask about options a wonderful lady, Emiyah, went above and beyond to search through all of the photos and find my photos based solely off of a picture I emailed her to ensure I could receive my photos. She was so helpful and completely turned my experience and day around!!!
the commitment is good
4/20 photos good
price is a little high
Very few pictures of me. No picture of me shaking president's hand. Terrible pics! Cord and stole crooked and no one mentioned it, felt very rushed.
My photos were amazing!!
I feel they did a great job. The pictures turned out way better than I expected them to.
Quality
Still waiting for my video clip I purchased
The main photos I wanted were of me receiving my diploma, smiling at the camera, and the one with my husband and kids after the ceremony. The first one was "recently found" conveniently after I purchased a package, and the one with my family was never found. If you are going to run a racket at least get all the good shots.
There was one photo that when provided in high resolution turned out to be blurry. I requested an alternate and it was taken care of. There were some technical issues, but they were resolved and I am satisfied with the end result.
Great quality photos
Excellent!
Could never download photos and no response to emails from customer service.
Very prompt
Good quality
Not great pictures. I do not feel that the care or effort was put into taking these pictures. I was under the impression that "professional" photographers would be taking these pictures. The pictures did not look professional at all. The price was not indicative of the quality.
I could not actually find 3 poses that I liked. The hood looked like it was choking her, chin up too high, and on and on... A little care with each graduate - like chin down a touch , turn a little to the left, fix the hood, tell the graduate the tam was not straight.... the little things matter.
Disappointed to say the least.
The picture are a bit expensive
I didn’t know about scaling the code so they can send us the picture in the beginning of the graduation.
The team was nice
The pics came out pretty good
everything
Great quality
Never received my downloads for pictures
The quality and time of completing my order was next level.
I am not disappointed at all. 6/10 is better than average. The website was a bit archaic and hard to understand, but I eventually figured it out. For an organization facilitating purchases of photos, I would have liked a more modern website. The photographer was excellent, so they balance out. Great work!
The quality and selections of products and the fast delivery.
Great pictures but a little expensive.
Ease of doing business
Great photos