based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Photos seem hazy, not clear and crisp. I put in a second order hoping it would be better. But not so much.
Improve your website for accessing and viewing the photos. It was confusing and chaotic to find my child’s photos/ceremony.
My first order of photos was not only color. They had to be redone. I’m happy with the redone photos.
I was expecting a different product than I received. I do not feel that the result matched the cost I paid. I ordered the frame with 2 pictures set inside the mats, and then my son's name and University in a gold colored plate. I was expecting that there would be 2 photos mounted into the 2 spaces inside the mat. Instead, it looks like this is one large picture with the 2 photos included and the name and university in the gold colored plate was just part of the picture. I do not feel that was worth $65. If I thought that this was what I was receiving, I would have ordered 2 pictures and then had them framed separately. It might have cost me a bit more, but honestly, I am sure that I could have found the frame at Michael's or another store all ready to insert the pictures. I thought I was making this easier for my son. I think that you should provide more of a description for what we are buying. If you look closely at the frame and pictures that we received, I think it looks cheaply done.
Very happy with the grad photos and turn around of receiving the photos we purchased.
The printed pictures I received did not look as good as the online images. The pictures received were darker.
Everything was made easy.
Prices are a bit steep. I would have purchased the whole set if my budget allowed.
Picture I received had a blurry/grainy appearance…need to provide clear images for purchase
The photos were slightly overexposed and no one really helped stage the person. Sort of stand on the x and smile. I know it's rushed but there should have been photographers outside taking staged photos of families and grads. I would have spent a lot more money a once in a life opportunity...disappointed.
Great pics and came fast
Great photos; however, you send way too many reminders. I purchased photos around the second email reminder in May, and I still receive multiple emails and texts to purchase photos. Once someone has purchased, you should remove them from your contact list.
Never got my pictures!!
I changed the text at the bottom of the photo to say what I wanted, but it didn’t print with the changed text. Only one photo had what I wanted it to say.
My son's photo on-stage is excellent. The photos back stage could have been good but he graduated from the Fire/EMT program so was wearing his uniform and not regalia. I would suggest having the graduates from any similar program hold their diploma lower in the back stage photos. In the uniform with the embroidered emblem covered by his diploma, the photos 100% look like prison program graduation photos.
The photo is blurry
Easy to order Fast delivery Nice print
Love the products, the photos and gifts came out real well...im hoping i can still buy more here in the nesr future but not sure how long they will be available for purchase...
photos were super washed out
Lower prices. I would have bought more images if I could have afforded them.
I would have liked to purchase a package with various photos, not just one pose.
Improve packaging for the pictures
Pictures were great. Once I placed my order you kept sending me offers..please stop sending once I place my order.
The pictures were okay. I wish the pictures taken as we walked across the stage wasn't rushed. Maybe we would have gotten a couple pictures to choose from. The action shots were okay too. Many of my shots my eyes were closed.
The quality of the photos was better than I expected, especially since the photos are taken quickly during a ceremony.
There was a wide variety to choose from.
The photographers were a bit rude. The pictures were overpriced.
Excellent products and service!
I still haven't received my order.
Unhappy with the photographs outcome. Background not good. Choice of snapshots not the best . Packaging/mailing not the best. The quality of the total picture order experience simply was disappointing.
The option to purchase close up photos of my child's graduation ceremony. Thank you!