based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I ordered my digital photos 5/11/25, never received the email with the downloads, only the receipt. Contacted customer service via email, order weas resubmitted 5/19/25. Again, never received the email with photo downloads; only the resubmission email. I had checked spam/junk folders and Barracuda email filter several times since original order was placed to no avail.
I ended up having to call on 5/30/25, spoke to Kirsten who had to email the photos to herself and then to me, at which point my digital download email arrived to both email addresses provided.
You need to look into this issue. I cannot possibly be the only one who went through this for digital photos of my graduation.
The only reason you didn't receive a rating of 1 instead of the 4 I gave is because of Kirsten Thivierge. Please recognize her for her help and efficiency in solving this issue.
Not the best pictures of me walking across the stage, and the cost of pictures was quite high.
Easy and good quality.
Prompt , efficient and easy website to navigate-thank you
Quick, great photo options, fair prices.
meets our needs
Beautiful photo and the the delivery was very fast I recommend this photo company Kudos to you and thanks again
Too Pricy!!!!! I feel link I've been taken advantage of.
The cost is pretty steep.
Great pictures
Had photos “retouched” and I’m not sure i can tell a difference. So not sure if worth the xtra cost. Great shot by photographer! An amazing memory for my son and family!
The pictures came out great and were delivered unbelievably quick!
Pictures were great!
We loved the pics because they were not all staged... the pics taken without the grad knowing really showed the personality and excitement of the moment.
Great photos and products.
The proof that I choose looked okay but when I got the print it is Little out of focus, not the best
Don’t know how you could make the proofs more clear so we will know what they will look like printed
Quality and price
Nice pictures
Easy to order online
Good quality pictures.
Pictures arrived a week after ordering through standard shipping. It was nice to receive them so quickly.
I paid for an 8x10 photo of my son walking across the stage. Unbeknownst to me, the proof was clear but once it was blown up it was blurry. It was then shipped in a mailing envelope that despite the fact that it said ‘do not bend’, the mailman bent it to fit in my mailbox. I feel like it was the biggest waste of $25. At least I have my memories. I definitely won’t order anything else for the rest of the family.
No additionalto comment on good experience
I thought there was a variety of very professional pictures to choose from.
I liked everything about the product. Grad pics of my daughter were excellent!! Extremely pleased!!
Thank you for making graduation a success!!
Name removed
I appreciated the photo and how quick it was before walking at graduation. The ordering and shipping was nice and timely as well. The biggest disappointment was the quality of the photo. The print was blurry, and some colors were distorted.
Very quick delivert
Take a photo from the front of the stage with the name on the teletron -
The quality of the pictures was tremendous and we are very pleased with the whole process
Very easy!
My into
Said that I had an MBA when it was a bachelors in accounting and my pics as I walked across the stage were disrupted by the greeters reaction to a flying bug- not her fault but those are permanent pictures.