based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The first set of proofs I received my body was diagonal. The team was great after receiving my email about having them correct, but I was very shocked that was how my proofs came back
My frame came broken, I emailed customer service and still have not received a response.
The time the photographer took with the kids
The portal to select photos could have been better and digital download packages could have been better.
Quality!
Lots of photos to choose from!
the prices are a bit high
I like the different poses from college graduation and the time we
I still haven’t received my order
I never saw any pictures of my son actually receiving his diploma and shaking the presidents hand. I only got the proof of him standing in front of the Fitchburg screen which, honestly, I could have done myself. I really wanted the picture of him receiving his degree.
The quality of the photos was great and the process to order was very straightforward.
Quick to get proofs, easy to order and order came quickly!
Everything
The product looks nice, and it arrived quickly.
Picture turned out great.
Only think. Hard to find my jpeg picture
Received our order and it turned out amazingly! Thanks for a great product
All of the pics with my daughter (except for 2) she had red hair. My daughter has naturally very dark brown hair. Although many different photos were taken I only purchased 2 because they were the only ones where my child looked like herself.
The price to download 3 pictures was ridiculous. Packages were even higher is why I had to download to print myself. Some shots were not as professional as I expected.
Thank you . Pictures turn out so well. They captured great moments for my son graduation and practice ceremony.
Try to lighten the photos on black people.
More flexibility on what you can buy and not tied to packages
Appreciate the breadth of photos of our grad! We couldn't have captured all that ourselves. Extremely helpful and easy to view and order.
Quick service and delivery of an excellent product.
The photos and communication was great, however I was sad when I opened mailbox to see the think envelope bent causing a curve in the pictures. I wish you would have sent them in a firm envelope or included some sort of cardboard to prevent that from happening.
Good quality photos with good # of choices of backgrounds. Order was completed very quickly.
Great photos
Easy to order and customize your order
The picture was great!
Great but a little too pricey