based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pricing was too high for photos.
Never got any pictures. No one responded to my email asking for status. Complete scam
I got a notice that the photos were available and that they were only available for a very short limited time. I ordered a very expensive digital file but it kinda felt like it was under duress.
Options available
Nothing was wrong
Easy website, quick delivery, great quality and pricing
The pictures looked orange and had a strange tint.
High quality, fast service
Graduation in theater is not a good idea.It's hard to see your student.Such a big and renowned school like Purdue should have graduation in arena!
I’m so disappointed in the photos that were captured of my husband at the ceremony. There was one halfway flattering photo.
The finish on the graduation photos. Prompt response from customer service when the order was done incorrectly.
Please don’t survey customers who haven’t received their complete order.
The lighting of one of the photos was really bad. It’s dark. That same photo wasn’t cut properly, you can see the white of the photo sheet. The only thing good about it is my son is in the photograph. It’s really disappointing.
I don’t have the link or confirmation email for my order, so I can’t see my pictures.
I liked the pictures that were taken, however, I only wanted to purchase 4 pictures. But the packages available were 1, 3, or 6 pictures. So none of these were good options for me. I did not appreciate the lack of customization.
I never got my photos. Order online was a nightmare
The prices for photos.
Never received order
Easy ordering, fast delivery.
I liked the variety of poses and the ability to choose prints or downloads of each picture.
Give more time to make decisions on purchases two days was not enough time. Also now that the order is here I have a glass picture that is very nice, but I can’t figure out how to safely set it up.
Pictures are great
Photos are in good quality. But, on the stage within that short time, it was hard to know which camera I should focus on. Maybe it was only me.
The review of text on pictures does not look the same once I received it...
The 8x10 photo of my daughter is blurry.
The picture we received of our daughter receiving her diploma on stage is blurry. We were disappointed in the quality of her picture. I would like to have a picture that isn’t blurry.
The cost is very expensive and for some families or new grads unattainable.
Reduce prices and minimum quantities
Good quality and selection. Quick delivery of items