based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We didn't receive a picture? Who can I call?
Downloaded the images from the email. Would have preferred to download immediately after payment.
The photos arrived by mail
Still waiting for the magnets.
Easy to use
The photos offered were green screens and not fully taken to be the best photos. The instructor said “stand here” and that’s all. No adjusting of the body, facial expression gown none. I believe it was very mediocre work.
Ordering is cumbersome. Photos should have been decently cropped by you. Photo arrived with cardboard in the envelope so how did it get a crease? Before packaging?
Excellent photo choices
The quality of the pictures were better than similar companies
quick and easy correspondence
Very quick turn around and great pics
Nice pics. High quality photo paper.
Maybe when shipping photographs insert corrugated cardboard or something more than one piece of cardboard no thicker than the photographs, so they don't arrive curled or bent. When has a note on the outside of the envelope to not bend ever worked? I'm still trying to straighten the 8x10 photos, The pictures are wonderful!
Got pictures at the events that I never would have gotten.
Picture taken I knew my eyes were closed & requested a quick retake, photographer said no had to keep moving with next graduate. When I got the proofs sure enough my eyes are closed. Sad because it is the one I really wanted, just finally walked across the stage all the hard work put in for that moment only to have a picture with my eyes closed.
Very easy to access and they offered individual buys not just packages.
Fast dependable delivery. Backgrounds, especially of the bell tower, are great memories of campus.
Photos were extremely overpriced.
prices were good, quality is good
You should have a piece of cardboard in the envelope with the picture. My envelope was folded and put in my mailbox, which in turn folded my picture.
It was easy to register for the photos, and they were delivered to my email quickly.
Excellent pic of my grandson receiving his diploma!
Send pictures in a more sturdy envelope, possibly cardboard or through UPS or FedEx. My daughter's envelope was torn and the pictures were bent. They were replaced, but this could have been avoided with better shipping practices.
I didn’t have to worry about sitting close enough to get good pictures.
The quality of the pictures and the background options were great! Ordering process was easy and the package pricing was affordable.
Fast and great quality
I didn't receive 1 of the photos I ordered
The picture came out bad. Photographers clearly do not know how to photograph people of color. However I was very surprised that id have access to the photos.
Good pics
The photos are blurry. Not good quality. Disappointed on how the pics turned out.
Prices
The pictures were terrible quality to cost as much as they did!! They should look more professional.