based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the all DRAKE blue background was a little too much, maybe just in upper left corner or something
photo quality was poor; also family pictures were taken on site but none were posted
Pictures are ok. The best one I won’t buy because I have my thumb up. What a ridiculous pose. And my pictures came crinkled.
When Graduation is in wintertime, would prefer a winter background then a Spring background. Otherwise, love the other choices of pictures to choose from.
Placed order (digital) and did not receive. Had to call 7 days post order. Photos did arrive after that. Quality of photos is fair at best. Especially for the cost which is a bit high for not great pictures.
Filling in the information for the affixed plaque plate was a bit challenging.
I’ve sent two emails already and have received no response. My photo came entirely blurry and not cropped properly.
Was very happy with my plaque, thanks for the momento of my achievement I can always look at and be reminded to keep working hard for my goals.
Poor user interface. Way too expensive. Poor packaging.
User friendly website and quality photo ordering process. Thank you!
Hi Team,
For "8x10 Mahogany Finish Plaque" there is no stand received for it? How to place it on table?
The proof were beautiful and the pictures were very exquisitely captured, it was easy to pick the packages offered, I chose 2 packages.
The image that I paid to get, would not print as an 8 x 10. I expected when I paid $60 for one image it would print and not cut off part of the image. We even tried to change the size of the image. To make it right I would either like the image I got to be adjusted to where I can print it or you could send me one of the other images so that I can get his cap and his diploma in the print.
The photos were incredibly expensive!
That your products offer pearlized photos.
Everything was picture perfect and my pictures looked amazing
All pictures arrived safely and beautifully! I love the pictures as well! The only small challenge I encountered is that the plaque arrived in a package that has a different address on top which confused me a lot. Otherwise I am very happy with everything!
The pictures are all cropped. I made my pictures a certain way and they were totally cropped and my son's diploma is missing because of the crop.
Beautiful quality.
the pictures were very good and prices was reasonable
I like the caption options
One picture was blurry
Great quality and fast service
It was nice to finally get a picture of my high school graduate receiving his diploma! I had been asking for one for two years. Then my son received an email from your company with a link to the pictures from graduation, and he shared it with me. It was a great photo, and I'm glad to get it.
The photos for this type of event were ridiculously priced. I wasn't even able to purchase all the photos with myself and family in them because I cannot afford them. Additionally the images taken during my actual pinning were of poor quality, and no one from my family took pictures as we were told the photographer would be doing that. So this once in a lifetime image of me graduating nursing school with three small children is of poor quality. I thought we would have the option to purchase all of our images for a bulk price that was not an option. Overall I would not recommend utilizing this service to anyone ever again for a nursing gradation pinning. The style and format is not designed for us as students. It was designed for single gradation image purchase. I wish I would have known in advance this would be so unreasonable so I could have take more of my own images. Not everyone can afford hundreds of dollars for 10 images that lack quality.
Ease of ordering and fast delivery
The photo was poor quality. Not suitable for display. I had ordered other photos several months ago that were of high quality. This most recent photo was a bit blurry.
Prompt service
I love that you captured multiple shots and different aspects.
Cost for digital photos are ridiculous. If I’m going to pay that much I’d appreciate the photographer giving me some sort of direction to make my portraits look better (ex: push up your glasses, fix your hair, put your hand here, etc.). Ultimately I was disappointed in how my photos looked but purchased them anyways because of the significance of the occasion.