based on 10373 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My photo it's not clear and I don't have many pictures
Honestly, for the price I was expecting a little better quality in the frame and the print. For the price I would expect the frame to be of higher quality and the actual images be printed individually and laid into the frame with an actual engraved plate. The whole thing just being one print felt cheap and I don’t believe that was explained on the site. I probably wouldn’t buy again.
Thank you so much!!!! The photographers were the best and made me feel so special.
Photo came in time, appreciate that. Thanks.
Professional and arrived on time as promised
Very well, put together had enough people to help the students. Everything was organized. Also, the photographers was great. Great speakers for the ceremony as well.
Pricing was beyond ridiculous and did not urge me or my family to want to buy anything because of it.
I had wonderful pictures. The options and professional given, time, effort, and delicacy that was handled, is amazing. Wonderful memories captured.
Quality of photos are amazing!
Everything was well organized
Easy to order site with several choices to choose. I liked having packages to choose from.
We ordered the 5x7 portraits- the picture was beautiful and well detailed
Too slow. Difficult to get in touch. Very expensive
The look awesome
Not a good angle on the photo shaking hands with the Dean. The cost of digital photos was outrageous. And not very many options for sizes on physical copies
Quality & quick delivery
The overhead lighting was miserable for the pictures. All of the images have a harsh heavy shadow caused by my glasses and I ended up with pictures I don't love.
Clear communication and very helpful guiding graduates into the best positions for a great photo
The pictures came out really dark. I'm really disappointed. I can not even show them to my friends or family. I would like for you guys to fix this, by sending me a better quality of pictures.
The photographers were great and the pictures were lovely. However, the prices are unbelievable.
quick service
The cut on 3 pictures was not accurate. They were too small or too big for the frame that they were supposed to fit.
The entire experience was clear, organized, fun, and stress-free!
Photos were very nice but wish more opportunities could be accessible to all to include families and more affordable to those struggling financially
Very attentive
Professionalism, and kindness.
The picture was with the tassel on the wrong side. They didn’t tell me that my sashes were uneven. It looks terrible and I couldn’t use more than half of the pictures so I’m contemplating asking for a refund.
The pictures were great. They made for nice mementos of the commencement ceremony.
I am currently missing photos (8 wallets) that I paid for. I called and left a message and I am still waiting for a call back. I called on Tuesday this week. The photos themselves were great, but I need someone to assist with receiving the rest of my photos.
We still have not received our pictures.