based on 8817 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extensive variety and excellent clarity of photos
Easy to order and fast delivery.
Super fast service and great products
As a student, I was unable to afford the graduation photo packages that were offered. I was looking forward to having professional graduation photos to remember this important milestone, but the prices were too expensive for my budget. I would appreciate it if there were more affordable options available for students or a way to purchase individual digital photos at a lower cost.
It is way too expensive to buy a few pictures. You are just taking advantage of the people that would like to remember a special occasion
It was nice to have somebody else taking the photos. Different backdrops were also nice.
Great pictures and easy ordering! On time delivery
I like the fact that the proofs came quickly after the graduation .
Quality photographs!!
Great products and customer service was wonderful to work with when I had to call.
The ordering process was confusing for me. It would have helped if at the beginning you had specified that there were two things to order: online digital photos and printed mailed photos. I assumed the first fee was for your sending me photos in the mail. I wish your site was organized differently. Eventually I did order what I wanted after some hassle. I hope the photo will arrive quickly and safely.
Pictures turned out amazing!
Way too expensive. A singular digital photography should never cost $69.95. Also, the free handshake image should be digital. Why am I waiting for a physical copy in the mail if the goal is to put the photo on online job boards?
The pictures are very good quality and I received them quickly
I like that things were digital and I could handle everything myself.
It's been almost 2 months since I ordered and I haven't heard anything back, nor have I gotten my package. Additionally, no one answered my emails asking about the situation. At this point I'm worried I'll never receive it and I'm moving in a month.
The up closeness of the photos
Great quality, fast service
Three digital prints should not cost $99 plus tax. There was no option to order two digital prints. The one digital image with the provost and my graduate was off center. Digital prints of graduates should be FREE to graduates after all the money they spent on their "education".
Was sent quickly. I truly thought the college would send a photo with her certificate, but since they didnt I'm glad I was able to purchase.
Customer support was very good and timely.
My rating is based on the difficulty of navigating the website when ordering photos. My daughter was in two events and I had to use two separate links to access her photos. There should be a single sign-on for each customer and a dashboard with all photos taken.
The service was fast and convenient, and the pictures were professional grade
The photographers were great! They helped me pose and the pictures came out well.
We paid $100 for electronic photos that when I printed them off, they don’t even look as good as just a snapshot. This was such a special event I would’ve liked had a real professional looking picture. Hindsight, I should’ve just printed off some of our snapshots.
Pictures are poorly taken especially the group of promoted military officers including my son. You could have taken each officer or medical student after the pinning ceremony with their parent or significant others. The group picture is too small that the whole group could barely seen.
Great, clear photos were available for download in a prompt timeframe. Thankful to have good quality, professional photos from the grad platform!
Service was quick to mail out pictures and quality of pictures were good as well.
quick turnaround
The fact that y’all want to charge an astronomical amount for downloaded photos is downright ridiculous. For three photos I have paid $107.00. Get better prices.
Good quality