based on 10297 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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pictures turned out great. thank you for taking them
Great quality, fast, and easy to use website.
I loved the photos but the packages were more expensive than I expected them to be. My only suggestion would be to reconsider some of the pricing.
The products are affordable
Great photographers
The shots didn’t have the best lighting , photofinishing . There was not much direction given to us prior as to where we could have photos prior to. As well, we were told we needed our phones to register , but I had left mine with my spouse. If that was the case that should be communicated. I didn’t really like my photos- ordered one because I wanted the memory
I paid a lot of money (in my opinion) for a digital portrait of my son. Then I get a nice big picture to frame printed and I realize he’s holding the plaque upside down. Seriously?!? As a professional photographer, they should have told him to turn it around. It’s frustrating when you pay that much for a photograph and something like that is done.
Improve the ordering process. The cart, even though we sign in, does not save the chosen photos.
Prices for image downloads are outrageous. I understand you have to pay your photographers but 60 dollars for one download is ridiculous.
We weren’t allowed to see full sized samples of the photos, once I purchased they were blurry and un-usable
Love the quick, easy ordering format. Also love the fact that you can crop and edit the photos before ordering. Unfortunately our mail carrier bent the photos, but they turned out beautifully!
Everything was great and fantastic. Very professional.
10
Staff (sorry I forgot to write down her name) was so very helpful in helping me complete the order. Very patient and answered my questions.
Good quality. Rapid delivery
I didn't receive my picture
Pictures are great! The photographers are amazing 👏
VERY EXPENSIVE! WE’RE COLLEGE STUDENTS NOT MILLIONAIRES
not enough pictures taken and missing some pictures that were taken
Prices are too high for what is received
Formal photos were seamlessly taken on the day of the event. Finished photos were very polished and professional. Photos were available for purchase within a couple of days after the event. It was an all around great experience.
Pictures were clear
My coffee mug arrived broken from shipping. I emailed and called your company and did not get a response. I ordered an 11 ounce coffee mug with my photo in it. I had to throw it away as it arrived in pieces. I’m very disappointed.
I enjoyed having my pictures taken, I just wish there was more variety.
Clean, clear pictures
Did not respond to my broken frame. They delivered a broken frame and can’t return any message regarding the ticket that I submitted. No return call when I leave a message.
It was a little difficult to figure out how to get 6 digital photos, but I did figure it out.
It was an incredible experience. I thoroughly enjoyed every moment of it. The production was highly organized and professional, executed flawlessly.