based on 4046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Take a little more time so the pictures aren't as blurry.
I emailed you already and never heard back. The dark sky and grad cap blended into each other. And your postage is ridiculous for one print
Improve pricing. No reason it should cost over $200 to download the photos.
For $200 I could pay for an entire graduation photoshoot with editing.
2 of the 4 photos were extremely washed out. My sons skin tone was stark white compared to how it appeared online and in the other photos. I looked like a cheap printout from a drug store & i haven’t had time to request it reprinted but I’m hopeful they will be for the price paid. I would never frame these as i had hoped to
I was happy to get pictures of my daughters graduation but I could have taken the same if not better pictures with my own phone or camera. They are also ridiculously expensive for what you get.
I didn’t like the quality of the picture maybe it’s what I chose. I don’t know. It seemed too shiny and his facial hair was extra dark.
I didn't receive an answer from My complaint 6 days ago!
Photos are very bad, blurry and not clear. I want to return them and want my money back please.
Clarity of pictures, action shots leading up to graduation ceremony. Sending (2) 5x7's when ordered.
Less emails after the sale-!offer 4x6 prints that fit in albums
I never received the plaque that I ordered. I emailed about it and they never sent the plaque and I paid for it.
Please ship it to me. It was for my son Matthew Hackett fronLanse Creuse North High School.
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great pic
Too expensive
The one photo I wanted , her shaking hands and getting diploma, there was only one option and her eyes were closed
I like all the photos the photos were very quality pictures.
Lighting editing could be better and we have yet to receive the tassel frame we ordered.
The picture is awesome! The price is ridiculous!
Great photos
I had received a defective photograph, and I was immediately helped out. The customer service is excellent :) and the images turned out beautiful, so no complaints!
I got my daughter pictures, they are very nice
Way too expensive
I received a photo that i had tonpay for with a blemish. I am unable to send the photo to a family member
The service of my actual order was quite good and very prompt. What I didn't appreciate was the large volume of e-mails I got after the order had been placed and delivered, urging me to buy more.
The pictures were not that great quality, they were impossible to see with the stupid watermarks moving through them and the prices were absurd. If I would have know this ahead of time I would have sit closer and took my own.
The photos were good the service was fine. The price was way too much. It felt like gouging.
Quality of photos are low grade, it’s nothing I would show anyone, the sheen is cheap. Would like a refund
too expensive. lighting was bad and retouching was not great
One of the pictures I ordered arrived blurry. I was told I could return it. Went to the post office and mailed it. It came from YOU asking for more postage!?!??
Nothing. All good. I did recommend to a friend!
Low quality especially for price

picture a little fizzy and not right wallet size bec half word cut off with a letter C