Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4046 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 10, 2025 — Rated 0 out of 10 by E.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very blurry photos, missed the handshake, and I spent a lot of money only to find out later that it was so blurry because the proof was such poor quality. you could give a refund

Report a concern   February 7, 2025 — Rated 7 out of 10 by J.N.R. Graduation Foto
What could we do to improve?

I would have loved it if her cap had been placed properly on her head.

Report a concern   February 7, 2025 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

Personal attention

Report a concern   February 7, 2025 — Rated 10 out of 10 by C.V. Graduation Foto
What do you like about our products and services?

Beautiful pictures and fast delivery. Excellent customer service.

Report a concern   February 7, 2025 — Rated 10 out of 10 by A.R.C. Graduation Foto
What do you like about our products and services?

beautiful photos taken. highly recommend!

Report a concern   February 7, 2025 — Rated 0 out of 10 by N.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

I don't receive my photos from when ...and there is no tracking on my package....I'm very disappointed and will not use your service again

Report a concern   February 7, 2025 — Rated 8 out of 10 by G.M. Graduation Foto
What could we do to improve?

My current order was shipped and was damaged due to being shipped in a regular paper envelope with one piece of cardboard. I then called customer service and they were great and shipped out another order, this time in a heavier cardstock and my order came with no damage. I appreciate the quick turnaround and resolving this issue.

Report a concern   February 5, 2025 — Rated 8 out of 10 by F.S. Graduation Foto
What could we do to improve?

I think the price is expensive, especially if you want more than just a couple of prints.

Report a concern   February 4, 2025 — Rated 6 out of 10 by L.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

My first order had a print that was very blurry.

Report a concern   January 31, 2025 — Rated 7 out of 10 by R.M. Graduation Foto
What could we do to improve?

I like the photos. I was bummed there were not two openings in the photo holder I bought. There was only one, so I could not put both of the photos in (one on each side) so I taped the other 5 by 7 to the other side. I think your prices are too high.

Report a concern   January 31, 2025 — Rated 10 out of 10 by M.T. Graduation Foto
What do you like about our products and services?

They were great - thank you!

Shelly

Report a concern   January 31, 2025 — Rated 7 out of 10 by M.P. Graduation Foto
What could we do to improve?

The photos were really good. The price was a little steep.

Report a concern   January 31, 2025 — Rated 10 out of 10 by P.Z. Graduation Foto
What do you like about our products and services?

Good quality and timely

Report a concern   January 31, 2025 — Rated 10 out of 10 by M.H. Graduation Foto
What do you like about our products and services?

Michelle is Awesome!

Report a concern   January 31, 2025 — Rated 10 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

Quality and speed in delivery

Report a concern   January 31, 2025 — Rated 10 out of 10 by A.W. Graduation Foto
What do you like about our products and services?

Quick quality service.

Report a concern   January 31, 2025 — Rated 9 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

Great photos fast shipping- a little pricey

Report a concern   January 31, 2025 — Rated 10 out of 10 by T.F. Graduation Foto
What do you like about our products and services?

Pics turned out great!

Report a concern   January 31, 2025 — Rated 3 out of 10 by M.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price was too high & digital image quality was not very good.

Report a concern   January 30, 2025 — Rated 8 out of 10 by S.A. Graduation Foto
What could we do to improve?

Lower prices

Report a concern   January 28, 2025 — Rated 10 out of 10 by C.M. Graduation Foto
What do you like about our products and services?

We received our pictures very quickly and they are great quality!

Report a concern   January 27, 2025 — Rated 3 out of 10 by A.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos came in a flimsy envelope, wet and bent. Hoots are warped.

Report a concern   January 26, 2025 — Rated 10 out of 10 by J.Q. Graduation Foto
What do you like about our products and services?

Great

Report a concern   January 25, 2025 — Rated 7 out of 10 by V.F. Graduation Foto
What could we do to improve?

Actually get pictures of MY GRADUATE not random pics!

Report a concern   January 25, 2025 — Rated 10 out of 10 by T.W. Graduation Foto
What do you like about our products and services?

Picture was nice and you accommodated special requests.

Report a concern   January 25, 2025 — Rated 9 out of 10 by S.B. Graduation Foto
What do you like about our products and services?

Website was easy to navigate.
Pictures came quickly.

Report a concern   January 24, 2025 — Rated 9 out of 10 by N.C. Graduation Foto
What do you like about our products and services?

The pictures were beautiful! Prices are very high

Report a concern   January 24, 2025 — Rated 10 out of 10 by N.H. Graduation Foto
What do you like about our products and services?

I liked the image and the order to delivery was fast.

Report a concern   January 24, 2025 — Rated 4 out of 10 by L.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

There was too much glare reflecting when my kid has their glasses one. For the price you pay should have been better

Report a concern   January 24, 2025 — Rated 9 out of 10 by K.C. Graduation Foto
What do you like about our products and services?

The quality of the photos are great


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