Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4046 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2025 — Rated 0 out of 10 by S.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your company did not give me the product I paid for.

Report a concern   March 28, 2025 — Rated 10 out of 10 by G.N. Graduation Foto
What do you like about our products and services?

Convenient ordering

Report a concern   March 24, 2025 — Rated 10 out of 10 by T.W. Graduation Foto
What do you like about our products and services?

cannot believe you kept the photo for that long>I appreciated the reminder and the product arrived quickly.

Report a concern   March 23, 2025 — Rated 9 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

Photos were well done. Color, clarity, and truly memorable are appreciated!

Report a concern   March 23, 2025 — Rated 9 out of 10 by K.B. Graduation Foto
What do you like about our products and services?

I like the picture. The service was good. When I ordered the picture I got the it right away.

Report a concern   March 22, 2025 — Rated 8 out of 10 by C.C. Graduation Foto
What could we do to improve?

Quicker shipping

Report a concern   March 22, 2025 — Rated 10 out of 10 by T.M. Graduation Foto
What do you like about our products and services?

Great quality

Report a concern   March 22, 2025 — Rated 2 out of 10 by M.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices absolutely a scam.

Report a concern   March 22, 2025 — Rated 7 out of 10 by L.L. Graduation Foto
What could we do to improve?

When mailing photos put in a different (harder, thicker, photo protector envelop) to prohibit bending by the postal service!

Report a concern   March 22, 2025 — Rated 9 out of 10 by B.K. Graduation Foto
What do you like about our products and services?

I called as the photos of my daughter were slanted in the proofs. I was able to talk to a person on the phone and they sent me new proofs that were much better. That is good customer service. Thank you.

Report a concern   March 22, 2025 — Rated 3 out of 10 by L.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

We pay a good amount of money for photos and you mail them in a cheap envelope and they get bent on the mail. They have a big fold mark on them.

Report a concern   March 22, 2025 — Rated 6 out of 10 by J.U.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have not received my order yet and there has been no communication yet to know when they will arrive.

Report a concern   March 21, 2025 — Rated 10 out of 10 by S.G.J. Graduation Foto
What do you like about our products and services?

Efficient and trustworthy services

Report a concern   March 21, 2025 — Rated 8 out of 10 by A.S.H. Graduation Foto
What could we do to improve?

It was fine. Easy process. Kinda burried the single photos which isn't ideal but it was an easy process over all.

Report a concern   March 21, 2025 — Rated 6 out of 10 by N.O. Graduation Foto
How did we disappoint you and what can we do to make things right?

Delay delivery

Report a concern   March 21, 2025 — Rated 9 out of 10 by A.T.S. Graduation Foto
What do you like about our products and services?

Reliability

Report a concern   March 21, 2025 — Rated 0 out of 10 by N.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered my photos and met the discount spending amount , but did receive the discount

Report a concern   March 21, 2025 — Rated 6 out of 10 by M.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos looked clear online but printed out they were not

Report a concern   March 21, 2025 — Rated 9 out of 10 by C.S. Graduation Foto
What do you like about our products and services?

N/A

Report a concern   March 21, 2025 — Rated 10 out of 10 by G.R. Graduation Foto
What do you like about our products and services?

Great pictures and the staff was wonderful

Report a concern   March 21, 2025 — Rated 10 out of 10 by T.S. Graduation Foto
What do you like about our products and services?

I appreciate that you reach out 10 years after my sons graduation. In 2015 I did not order his pictures walking across the stage. In 2021 I lost my son in a car accident. I now have that picture that had only been in my mind to hold and share with others.

Thank you

Report a concern   March 21, 2025 — Rated 9 out of 10 by H.D. Graduation Foto
What do you like about our products and services?

It was fast and easy. Wasn't sure on the package, had to double check to make sure it was 2 5x7, kind of vague. Thank you.

Report a concern   March 21, 2025 — Rated 10 out of 10 by K.S. Graduation Foto
What do you like about our products and services?

Good quality and received in a reasonable amount of time

Report a concern   March 21, 2025 — Rated 10 out of 10 by R.V.P. Graduation Foto
What do you like about our products and services?

Although graduation was years ago (2017) I was able to place and receive all the photos that I wanted. Thank-you!

Report a concern   March 21, 2025 — Rated 10 out of 10 by S.B. Graduation Foto
What do you like about our products and services?

Thank you for letting me order at this time. I am grateful that it was still available

Report a concern   March 21, 2025 — Rated 1 out of 10 by M.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Incredibly expensive and some of the photos were not even of the correct student.

Report a concern   March 21, 2025 — Rated 9 out of 10 by J.C. Graduation Foto
What do you like about our products and services?

It's nice to get new copies of the graduation photos!!

Report a concern   March 21, 2025 — Rated 8 out of 10 by S.M. Graduation Foto
What could we do to improve?

When they get there diploma I wish we could have seen part of her face. At least a side profile.

Report a concern   March 21, 2025 — Rated 0 out of 10 by L.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

My pictures were wrinkled an bent up

Report a concern   March 21, 2025 — Rated 10 out of 10 by K.S. Graduation Foto
What do you like about our products and services?

Great service and quick delivery. Online ordering process was easy and stress free!


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