Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4046 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2025 — Rated 8 out of 10 by J.C. Graduation Foto
What could we do to improve?

Pictures were great, but I felt like the pricing was a bit expensive.

Report a concern   March 21, 2025 — Rated 10 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

Terrific photo quality and easy to order prints.

Report a concern   March 21, 2025 — Rated 0 out of 10 by B.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your question is poorly stated. You say "rate your experience" the give choices of "likely" or 'not likely". Likely or not likely what? This doesn't make sense. Also, 7-8 on an 11 item scale isn't neutral. 5 is neutral. jeezus this is dumb.

Report a concern   March 21, 2025 — Rated 2 out of 10 by B.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

I called and spoke with an employee. I wanted to find out if I could pay to have my son's face from one photo photoshopped to another. I wanted a photo of my son holding his diploma, but his face showed his depression in the photo that was available to me to purchase. There was another photo of my son, where he was not holding his diploma, and his face looked the most "normal". I was told that a request would be put in to see if this was something your company could do. I called back a few weeks later to follow up, as I had not heard back from anyone. I was told at this time that your company would not do that. So, I had to purchase a picture package to include both of these pictures, which was ridiculously expensive. I had to then give those pictures to another company, that was willing to do what I needed, to photoshop my son's face from the one picture to the other. It was just a very disappointing experience. Especially as a parent of a child who was at school the day of the Oxford High School shooting and had to run for his life. He struggled so much after that, as so many did, and struggled with his depression and PTSD, yet still managed to make it to graduation. All I wanted was a picture that my son could look back on and see as a positive memory, rather than a memory from a picture that you could clearly see the depression in his face. I just feel your company should have been able to do such a simple photoshop request, being professional photographers. Instead, I had to jump through hoops and pay more money than I could even afford.

Report a concern   March 18, 2025 — Rated 0 out of 10 by S.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Have yet to receive my order placed on 02/17/25

Report a concern   March 15, 2025 — Rated 10 out of 10 by C.S. Graduation Foto
What do you like about our products and services?

pictures are great

Report a concern   March 14, 2025 — Rated 10 out of 10 by M.F. Graduation Foto
What do you like about our products and services?

So kind and professional

Report a concern   February 28, 2025 — Rated 9 out of 10 by M.R. Graduation Foto
What do you like about our products and services?

We were not happy with the first picture sent to us. They sent us another copy at no charge that we were happy with.

Report a concern   February 28, 2025 — Rated 7 out of 10 by J.N. Graduation Foto
What could we do to improve?

I’m glad I got these pictures for memory. I couldn’t afford them when I graduated. And I found the letter and order form in some old college box at home 8 years later. I’m so glad it’s still on file. But I think the website could use an update. Thank you for the photos! :)

Report a concern   February 28, 2025 — Rated 10 out of 10 by M.O. Graduation Foto
What do you like about our products and services?

Very good quality!

Report a concern   February 28, 2025 — Rated 9 out of 10 by D.B. Graduation Foto
What do you like about our products and services?

Appreciate the opportunity to purchase just one or two prints.
Easy process.and fast delivery

Report a concern   February 28, 2025 — Rated 9 out of 10 by K.J. Graduation Foto
What do you like about our products and services?

It was easy to purchase and had a lot to choice from

Report a concern   February 25, 2025 — Rated 7 out of 10 by L.W. Graduation Foto
What could we do to improve?

Plaque was put together crooked

Report a concern   February 22, 2025 — Rated 10 out of 10 by M.V. Graduation Foto
What do you like about our products and services?

The quality of the phot was great! Very professional and I also like the fast delivery service. It didn't take long at all to receive my photos in the mail.

I would like to know if I could still order a couple of more pictures online?

Report a concern   February 21, 2025 — Rated 2 out of 10 by S.K.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pics was not good

Report a concern   February 21, 2025 — Rated 0 out of 10 by J.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

I paid extra for the photo to be touched up and her entire face is shiny. It looks so bad I can’t even display the photo. Could you try and touch it up to take the shine off her face?

Report a concern   February 21, 2025 — Rated 9 out of 10 by B.G. Graduation Foto
What do you like about our products and services?

Easy usage thru application.

Report a concern   February 21, 2025 — Rated 9 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

Ease of purchasing. Arrived within the given time period

Report a concern   February 21, 2025 — Rated 9 out of 10 by D.C. Graduation Foto
What do you like about our products and services?

Captured the moment nicely.

Report a concern   February 21, 2025 — Rated 7 out of 10 by T.I. Graduation Foto
What could we do to improve?

Pictures were good. Print was good. Decent delivery time. Prices were high.

Report a concern   February 21, 2025 — Rated 7 out of 10 by W.C. Graduation Foto
What could we do to improve?

One of the photos had a big red spot on it. Luckily I did not intend to share it with anyone. There should have been better editing.

Report a concern   February 21, 2025 — Rated 10 out of 10 by D.B. Graduation Foto
What do you like about our products and services?

Love it so much I want to do my high schoolers pic

Report a concern   February 21, 2025 — Rated 10 out of 10 by F.B. Graduation Foto
What do you like about our products and services?

Very easy to order and great quality.

Report a concern   February 21, 2025 — Rated 6 out of 10 by R.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered 2 prints.. both look yellow as if the printer was running out of ink. They were pretty expensive for that. Also, when I ordered one photo (with the spartan logo all on across the background), I thought that was more of a water mark (like dont copy and steal this). I didnt realize that is would actually be on the picture. I dont like it, but that was my fault. The quiality of the paper is fine, but the printing is not.

Report a concern   February 19, 2025 — Rated 0 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Why are there Spartans in the background of the picture, not a regular background or flag?

Report a concern   February 14, 2025 — Rated 10 out of 10 by C.P. Graduation Foto
What do you like about our products and services?

Quick turnaround

Report a concern   February 14, 2025 — Rated 5 out of 10 by K.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

The low quality of the photo download for the price is disturbing. Lesson learned: DO NOT PURCHASE

Report a concern   February 14, 2025 — Rated 1 out of 10 by Y.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Well there was a man's head in the background of my daughter's picture and her face was very shiny

Report a concern   February 14, 2025 — Rated 7 out of 10 by P.V. Graduation Foto
What could we do to improve?

The photo arrived bent. In my opinion two pieces of cardboard could’ve help prevent this.
I am disappointed and not to the point of wanting a refund. I realize I had a very small order and this photo was/is important to me to preserve a moment in time. Please take better care in the future when packing orders.
Thank you for the quick shipment.

Report a concern   February 14, 2025 — Rated 0 out of 10 by D.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices are absolutely ridiculous


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