based on 4047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
variety of photos
Candid photos captured
The staff was friendly and helpful. The delivery of pictures fast. It was easy ordering over the phone.
It came bent! It was rolled and creased. Packaging could have been so much better.
Great quality and quick delivery!
Prices are too high and my photos arrived bent
service was excellent. Turn around time was much better than I expected.
Very nice pictures. I still have received my plaque. Can wait to see it. I loved the slate pictures I ordered. Beautiful
I received my package a lot sooner than expected
High quality pictures, fast delivery
Very expensive for average quality photos. The clarity on the image we chose was not great.
Easy to order and good quality pictures
There's a big shadow behind my son. The photo recognition is cool though. Backdrop was not the best.
You did not caption a good picture of him receiving his diploma. I feel like he could have been posed better with a better background. I also feel like u should have an option to order different pics on 1 sheet. Example: on a 5x7, 2 different pictures instead of the same. I think u should be able to customize certain backgrounds as well.
Some of the pictures were not purchased because there were other random people.
Make the cost more affordable. I wanted to buy multiple pictures, but only could afford one.
Variety of pictures
The pictures were so expensive for digital copies
Nice quality and quick delivery!
Although I could preview the proof, the photo quality is poor. Also, the image has a lot of wasted space. The photographer did not zoom the picture properly. This is the same for multiple pictures that I purchased.
Finally, your pricing model is horrible. I realize the school cannot allow parents to get close to take pictures of their own children. But your pricing model is unfair.
At times I wonder how the leadership at this company can live with themselves.
The variety of options, the speed of delivery, and the quality of the photos!
photos completed in timely fashion, good quality and no damaged with shipping. thank you.
Speedy delivery. Wish the digital images were a little more affordable because I would have bought more.
The pictures were very good. I especially liked the candid shots.
Photos were great quality, however way too expensive and overpriced
I ordered the photo it’s not clear also I ordered with plaque and haven’t received yet.it has been 4 weeks.
The magnets printed darker than the photo. My son had magnets made last year and they look good. This year my daughters are blurry and dark
I ordered picture magnets. The quality of these were something as if I would have made them at home. I am able to purchase better made magnets at five below for $5. The picture is pixel looking and the tiny magnet piece on the back makes me not want to use them.
Way too many communications. It was/is like spam.
The picture selection!! Come on - all you did was take a picture and crop it - I could have done that!! Why add that as an option!? How silly!
Why "threaten" us with deadlines and then keep spamming us after that date has passed?
And the prices are really high - and that is because you know that if we want it - we have to pay for it - but in these times - really?