based on 4978 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My photos were bent. I did order another shot from graduation but didn’t receive that one yet.
The pictures that arrived (the first order ) is clear but arrived bent I don’t think the envelope was strong enough.
I don't care for the backgrounds you offered. I chose the gray, but it looks so drab. Do you have a more colorful option? I have seen photo backdrops that have the multiple subtle colors.
The photo we selected was from a thumbnail. When we received the 8.5 x 11, it is a blurry photo. There was no packing slip or invoice in the envelope with contact information so we could call customer service.
My Granddaughter was very pleased with her Plague. I (Grandmother paid for the two Plaques that we ordered. My opinion is that your Prices were very High (Costly) Sure wish we could of afforded a few Wallet Size for her.
Over priced!!!
The photos are beautiful quality! I also liked that you send another mailing to remind me to order. Thank you!
I had an issue with a photo and they reprinted it for free, very happy
Price is way too high and one of the photos was too bright
Pictures were great 😊 Thank you
What I liked most about your company was customer service and support. I received my order with a few damaged pictures and called the day I received them. You answered the call, requested a few pictures for proof of damage and had a replacement order in for me immediately. The pictures were excellent and I appreciate how kind and quick everything was. Thank you.
Photos are blurry af! It is absolutely disappointing to see such output after paying this much money.
Half the photos recommended to me weren’t of my husband. None of them were of him actually getting coated.
I only ordered 2 photos but they look great
Photos are great price was a little high but well worth it
The mailer arrived bent and mangled. The photos inside were bent and wrinkled.
I like the BTS pictures with her friends
I ended up buying photos twice because I misplaced the link to download them and could not get a response from you. So I just bought them again. Which sucks - but I did not want to lose teh chance to get the photos.
The photos are beautiful and customer service was very pleasant and informative. Thank you.
Product was expensive but looks cheap and is cheap. First order arrived broken. Pathethic flimsy plastic frames. Disgusting rip off. They didn't make my child zip up his robe so he looks sloppy. Very disappointed that the largest school district with the highest budget in the entire state forces us to use this company. Shameful!
Too expensive
Well, I would start off by saying that you could offer more affordable pricing for digital photos over $100 that I had to pay and it’s crazy because if you really look at the photos that you took your advertising the same photo you’re just zooming in on the exact same photo so I don’t like that I think that there should definitely be more affordable options for Family
Engraving is hard to see. Possibly needs to be bolded
The photos and photo stands were not great quality for the price. I regret purchasing them. The photo itself was also not great which is on the photographer.
They look wonderful and beautifully captured our son's momentous occasion!
Great quality, surprising moments captured, fair price.
Well Done!
The picture clarity was not that great. Especially the 5*7 size pictures. The background was too dark and the image was not standing out. From the proof to the final output was not as expected .
Would have liked more formal portrait. Did not like shots with strangers in: young men, we didn’t know. I’ll take it
The way you order was a little difficult to get what I wanted to order..Had a hard time changing my photos I chose
The photos were ok. The cost was astronomical for what we got.