based on 4019 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice variety of products. I like the pictures. I like that they keep the files in case u lose the photos or u didn't order and changed your mind later.
That you have the availability to order at a later date and there isn't a time frame where proofs are destroyed
The downloads never worked
The pictures are outstanding
Even a year and a half later I was happy to be able to finally order a picture from my son's graduation.
I know it was a rushed event but situate the person better. Other than focus not a great picture, couldn't see the logo on white coat. take 2 seconds for a better photo
Everything
Very easy process and fast shipping. Happy with the quality of my photos.
I like that I was able to buy grad pictures 3 yes out
We didn't have extra funds to buy more before that.
Individual photos before graduation had eyes half shut. Other photos had another child very close in the picture. And the cost is so expensive
Too expensive
This was a special event for our family and we appreciate the photos.
Photos were not always the best quality with too much flash or blurriness. Prices for digital copies were high. Pre set packages were restrictive, would prefer to pick 4 photos not 3 or 6.
The delivery was great, the framing was spectacular everything was exceptional
The prices are a bit steep. More options at lower prices for multiple poses would be nice. We had 2 students in tbis ceremony....that makes it pricey.
I love the pictures I ordered
I absolutely loved how my son’s graduation plaque turned out ! Very nice ! One happy customer here ! I highly recommend!!!
The quality of photograph
I paid for my picture and frame and such but never received it.
Quick service
Quick turnaround
None of the personalized engraving information I request was added to the plaque as I requested ( not my school name, degree field, or my name was included as requested). I took the time to call and speak with representative when i placed my order. This was disappointing.
Love the pictures
I wasn’t that impressed with the photos. The lighting was dark for the on-stage photo. The individual shots were just ok - my daughter said they were rushing everyone through. If I had known, I would have tried taking a few on my own. I was expecting better, especially for the prices to order.
Good quality, beautiful pics, order from home online in my pj's.
Loved the photos that were captured because I couldn't see my daughter that close up. But the prices were a little too high for me to buy more than one because there was also a shipping charge.
The very best thing I liked about your service is that you were able to go back and retrieve photos that I hadn't ordered when I should have! Your staff was most helpful and were prompt sending the proofs and the turn around on my order was faster than expected. Have another graduate coming in May 2026 and look forward to ordering from you again!
Great customer service! Easy ordering photos.
Still have not received part of the package I ordered. It said I would get two shipments and I did but I did not receive the plaque.missing part of the order is the reason for the rating, quality of what I received was great
Reduce the prices