Customer Testimonials
Friendly and fast service.
On the spot quotes prior to leaving.
Honest assessment and feedback of needs.
Nice new facilities with great layout.
Convenient location.
The computer initiating process was slow however.
Sliding doors could be wider to accommodate bikes better.
Extremely helpful and polite staff.
The service people went out of their way to help me get my trike fixed. Everyone was very professional and helpful. Many thanks.
The personal connection with the store employees was unbelievable! The store Manager, Dave, Greeted people walking in my their first names. He was amazing!!!!!!! Thank you!
The customer service is top shelf. It is hard walk into the store without someone knowing your name.
Friendly service.
The staff were willing to stay late on the last day of a sale so that my husband and I could purchase 2 bikes.
Fantastic service and friendly staff!
I always have a great experience at Bike Mart.
Love the service Ben always gives! He’s an amazing and good human!
Perfect team
So helpful ! very friendly would highly recommend to anyone
The service team at Hollyhock gave me great advice and options on changing mountain bike tires and cutting down my handlebars… saved me from making some mistakes. Gotta luv that!! Thanks guys!
Great shop!
Great selections! Very friendly and helpful staff! Will go back!
Brian and the rest of the staff in prosper are fantastic. It was a great experience buying a bike from there.
Very welcoming, patient, and informative staff! This was my first bike purchase from here, and I will definitely refer friends and family here whenever they’re shopping for one.
Y’all’s computers were having problems, but your awesome staff saved your reputation.
Did the morning ride with Victoria, she was awesome!
Afterwards, went in the store, the techs lubed my chain, it was making squeaks, then I spent almost 200$ in retail. Your weekend morning rides are making y’all money, just FYI.
Victoria was great. Very helpful and knowledgeable.
Great customer service
very professional and friendly
Friendly and informative, the exact size of the tube needed was not available but alternates were recommended assuring with confidence that they would work and they did
Bike Mart Prosper repaired my bike after a crash. They were honest about what repairs were needed, instead of driving up the cost with unnecessary repairs. The work was done faster than expected getting me back on the road quick.
Great service, very professional, fast and fare price. Thanks..!!
What a beautiful new store and wonderful staff!
Prompt
Good variety
Great employees and a good selection of merchandise.
The detailing inside my car was amazing!!! It was spotless. Thank You
Very nice staff! Attentive and kind. Explained everything to me about my bike when I needed it serviced