Customer Testimonials
Good variety.
Very helpful and excellent service
They are very knowledgeable and very friendly!
I feel welcomed there, and they always have solutions for my needs.
Great staff that are very knowledgeable. Excellent service.
All the staff were kind and patient! Thanks!
The service team was super friendly and fixed my shifting issue same day so I could get back out on the trails right away. Great place to take your bike and very reasonably priced.
Good service
Very, very knowledgable staff and super friendly... Not pushy to sell stuff... These guys know cycling!
Efficient service and great customer relations.
Multiple staff members were very helpful
The service was great!
I went there looking for an item that showed availability on the web site, but when I arrived the item was not in stock.
Great friendly service
Friendly and expert staff
greatest customer service!!!
I was there to get a repair, and as soon as I entered the store in Frisco, the staff was incredibly friendly. My repair was handled with lightning speed. The service agent, Ben Elting, was exceptionally personable and fixed the issue with my bike within minutes. I was thoroughly impressed. I will definitely rely on their services again in the future.
Tom was great, very informative and helpful. I’ve stepped into the “next level” in bicycles and am really enjoying the quality of the Giant Momentum Vida. I like that you offer some reassurance of service and maintenance for a year.
The tech was awesome. Client focused! Shared comprehensive service options. 4 year old bike came back brand new.
I had my bike in for repairs after a minor crash. Alver was very helpful with recommending the best option to not only make the repairs but get the bike tuned up and some other issues resolved. The work was done quickly and the bike looks great.
Nice friendly staff with almost everything I need for my cycling needs.
Electric bikes. Service went beyond our expectations. David knows the product. We noticed his empathy, his sincerity, and his fund of knowledge. We found him a standout. He gave us time as we made our decision. We found him a great leader.
Super nice and helpful!
David was top notch help and so knowledgeable! I have everything I need to get my family biking together!
Great, great technicians! Alvir and Ben have given me excellent service doing overhauls, replacing my gears with entirely new stuff, and given me great advice, among other things.
I have complete confidence in the service at Bike Mart!
Great overall selection of products and amazing customer service.
Helpful to find pedals I needed and service put them on for free.
Tom was very helpful and patient during our visit to the Frisco - Hollyhuck store.
Everyone was so kind to our grand daughter and she is happy with her new bike!
Friendly and great service!
Fast turn around time.
Selections and excellent customer service