Customer Testimonials
Very timely and professional service
Great service
Great team on the service desk
Good selection and knowledgeable staff
Brian was a great help in store. Lots of great quality kids bikes. New & used options.
Knowledgeable staff and did not make us feel like we were fools for not knowing everything about cycling.
They were great and friendly and helpful, keep up the good work!
Bikemart has the best service around.
Excellent customer service. Amazing bikes!
The service was excellent!!
The store is well organized & the service department is very professional & thorough. Took my bike in for an annual tune up & they did a fabulous job in a timely manner. I live an hour away. They turned the bike around while I ran an errand. Thanks so much!!!
Team is very friendly and helpful. Repair was completed in a timely manner and at a fair price.
Friendly staff
Timely and effective repairs
Victoria provided outstanding & knowledgeable service.
Friendly and super helpful.
Customer service great!
The group rides organized and ran by Bike Mart employees are doing a great deal to keep me engaged in the bike world. I’ve had nothing but great experiences at the Frisco location
The people at BM are always friendly and helpful. Always a great experience.
The entire team was friendly and very helpful. Alver worked with me to upgrade and service my existing bike. He is extremely knowledgeable and honest.
Wonderful staff that is very helpful.
Everyone was so nice and helpful :) the bike rack they recommended got in super fast after we ordered it and works great! 10/10
Friendly staff, clean and organized space, quick and thoughtful service.
Knowledgeable. Friendly. Attentive.
Great service!
Good help.
Always so helpful and accommodating!
Very helpful with setting up several bikes for test rides and comparison. Provided good advice.
Staff was polite, knowledgeable, and super educating on their stock of bikes.
Victoria was amazing! I brought my 6 & 7 year old grand daughter in to purchase bicycles for each. Victoria had so many suggestions and made sure bikes, helmets, and gloves were all the perfect fit for them. She showed them all the bells and whistles they could add to their bikes like bells, tassels, baskets, and even tire lights! Of course, we bought all of it. They love their bicycles even though they are just learning to ride. So much fun ahead. Thank you Victoria!