Customer Testimonials
Service was quick and efficient. I recently took my bike in for a tune up and a noise diagnostic.. The staff was friendly and attentive and willing to spend time talking to me about my concerns. They diagnosed the noise problem during the tune-up procedure and did not charge me the noise diagnostic fee. They recommended the basic tune-up and did not try to up sell me on anything I didn't need. I would definitely recommend Bike Mart for service and repair.
Easy going/non-intrusive team who are looking to accommodate your needs and out you in the best bike possible.
We purchased an e-bike and e-trike. Victoria was extremely helpful in understanding what we were looking for and ensured we got the right bikes to suit our needs.
Friendly, knowledgeable staff!!
No hassle.
Very good customer service
Ben was terrific, and very helpful. I would always want someone like him to help with any service needs I may have. Great customer service, friendly, and responsive.
Fast and friendly
Friendly, knowledgeable, fast, helpful
Great service, really cool young guy with the long hair and mustache. I’m happy every time I see him because he has a great attitude and is very informative
Awesome!
Staff was extremely friendly.
I am new to this area. My wife and I moved here from Iowa in November. I already own a Specialized bike and I will diffenitely be coming here for service on my bicycle. David was very helpful and courteous when I shopped here for accessories.
Bike Mart usually has the parts I need and if you don't have it in Frisco, you can have it delivered to a Frisco location
Customer service was fantastic and you service dept was great and they were able to provide good advice
Timely service
Competent and friendly staff, speedy bike service.
David is great!
Friendly and helpful staff!
great people selection and service
Brian was really patient with me and help guide my decision. Super stoked on my new Trek and that I have local shop so close to home!
First name removed
Great service, great staff, great products
Very friendly service - Victoria was super helpful.
I want to thank Victoria for the care and patience she exhibited while working with my grandkids during the selection and fitting of their bike helmets!
We look forward to coming back as they learn to ride and we need more “stuff”!
Knowledgeable people and carry great products
Great customer service
Everything.
They help me to find something I need.
also helps me to turning my bike before I have a trip to go
It was typical RBM and that is a good thing! Impeccable service and expertise.
Awesome