Customer Testimonials
Todo muy bien. Excelente atención.
Knowledgeable staff and got us in and out quickly.
Great customer service, lots of bikes and accessories and very friendly staff.
Knowledgeable staff; not overselling
Took care of our new kids bike.
Great staff. Very helpful and pleasant
Everything was great and turned around quickly..
David was great to work with. Came in with my young son to get him a bike. David interacted very well with him. He got us in and out quickly which was great!
Friendly and helpfull service. Inviting atmosphere.
Everyone was very knowledgable and friendly. Got to test ride a few bikes until i found the perfect one for me. Great experience.
Staff knowledgeable, friendly and very helpful!
Helpful staff
Customer service at the repair shop is outstanding
Quick and affordable
I had a great experience at the Bike Mart. I had been there twice, one to purchase a bike for myself and then for my son. I was helped by David the first time and then by Victoria the next time. They provided me with excellent service. Victoria spent a lot of time with my son to help him find the right bike.
Excellent service
Friendly and fast service
Tom and Ben were extremely helpful. Both were very informative and had excellent customer service!
Your staff is amazing. Will only buy bike products from Bike Mart!
Excellent service
David Woolcock is the best product that you have in store.
David took my phone call and ended the process at the door 2 weeks later because I had to travel so far to the store and needed special orders for my son's tires. David made it possible to get in and get the repairs done on the same day and on a weekend before the holiday.
He also got his team to inform me of the brakes and the cost. Done is how he got it completed.
Great customer service. Professional and friendly. Fairly priced.
I loved the inventory and the prices.
I love that I was able to ride bikes and was given a brief education about the product.
Great advise for novice cyclists and helped choose a bike that fits our need!!!
Customer friendly
Tom was helpful with changing my pedals. And Victoria was great with so much information and showing me the to use different clipless pedals and connecting with the women’s bike club!!
Great customer service
New customer…love the look of the shop and the customer service is fantastic.

Great service the first time we visited the prosper location!! Will definitely be back!