Customer Testimonials
Great service. Repaired my bike on the spot.
Ben was amazing and took care of both my son’s bikes tires in no time.
He even suggested we stay vs come back in an hour as he and his partner could jam on the bikes right then.
Great attitude + great service = lifetime customer!
Tom was extremly helpful and knowledgeable.
the people.. products can be found on amazon or elsewhere, I also find same services with other providers, BUT they have excellent people skills and knowledge about their products.
Cus I love biking!
Thanks.
They had what I was looking for (hydration drink mix) as expected. Victoria was SUPER helpful and friendly.
Great people and awesome bikes!
Huge showroom and lot of collections.
I had an Amazing Experience with David. He was so patient and gave me step by step instructions. I LOVE my new Bike. I already rode it 13.5 miles the 2nd day. I would recommend him to help new and experienced riders. See y'all on the road.
You staff are friendly and knowledgeable.
Friendly and helpful staff along with quick turnaround on repairs.
Customer service was excellent! Not once did I feel pressured. Staff and FM were very accommodating, friendly, and informative.
Everyone was great
The service department was quick, knowledgeable, and great.
I will be riding the 42+ mile group ride on Saturday after driving the ride and talking with your group leader. I am still afraid of getting heat exhaustion on the ride, but I can ride the 42 mile ride distance. I am convinced David is a good group leader that can help the riders complete the ride. I have done other rides out of Richardson with my Mountain Bike that I bought at that location. I think it is time for me to come back to RBM and ride my less expensive road bike with you. I will see you Saturday!
Tim Last name removed
Performed the work on time, actually it was completed early. Very helpful. Answered all my questions.
Very informative team and awesome equipment
Great space and great service
Nice, new shop with knowledgeable and friendly staff.
Awesome customer service
Great Service.
Thanks
Your service team is knowledgeable and I can always find what I need.
Thank you for being knowledgeable, fast, and mitigating any additional services & costs that were not necessary at this time saving me money.
David is always nice and welcoming.
The salesman was very knowledgeable and helpful. He showed me the electric bike I had been looking at and let me test it out and helped with getting all the gear I needed for it.
Road bike repair was fast and it appears they did a really good job. Haven’t road the bike yet to make sure it’s working properly but I was reassured if anything was wrong I could bring it back.
The staff was friendly and repaired my kickstand in a timely manner.
Knowledgeable and friendly staff, especially Victoria and Ben. Love the group ride with Victoria. Fast service and they take the time to explain things/show me when I have questions.
Staff is very friendly and helpful
very good