Customer Testimonials
Super knowledgeable!
Tom was incredibly helpful. Great expertise and experience overall.
Great service, excellent service. Highly recommend.
EXCELLENT CUSTOMER SERVICE. Not more need be said. Ryan was incredible.
Very good customers service and super friendly. Always have what I need and help with any issues
Friendly and didn't upsell at all.
Fast and friendly
They were very greetful. Walked through all the parts and double checked the assembly. Answered every question and helped set the bike to fit my body and riding abilities. The facility was very nice. They even matched the bike price as the manufacturer had just listed it on sale. Thanks guys!!
Great service, honest opinions; timely delivery.
I love my local bike mart!
Cameron is very knowledgeable and helped me select the best bike for my needs. Great selection of bikes and accessories.
Very professional and courteous staff. Took my bike in for the yearly maintenance and it was performed ahead of schedule, and in perfect shape. I am 67 years old and a disabled veteran. The only exercise I can perform in bike riding as walking or jogging are things I can no longer do. I purchased a Specialized Brand Rock Hopper Series bike from Bike Mart a little over a year ago. The difference between this bike compared to bikes bought from regular stores is NIGHT AND DAY. I completed 2000 miles this past year; a feat I could not have done on a regular store bought bike due to my condition. Arby's may have "The Meats" but Bike Mart has 'The Bikes". A lot of them!!!! And their service department is 2nd to none.
These folks are incredible and made my already great bike my absolute dream bike!
I had a tire put on and brakes adjusted the customer service was great
very good
Very capable and friendly. Listen to what my situation is and make great recommendations.
Did a s/w update on my drivetrain no charge. Great customer and sales seevice.
Quality service
The Bike Mark, salesforce at Prosper was very professional, and provided great service. The help I receive an exchange of my son new bike without any issue, even when the issue was my error so for that, I appreciate the professionalism and the great service and attention to taking care of my needs on the purchase of my three-year-old sons first bike a Specialized Riprock.
Thanks,
Mr. Wright
Bike Mart is always my go-to place for bike parts.
Chase and the crew did an amazing job repairing my son’s e-bike. Superior customer service, great communication, and outstanding repair work. We appreciate you all!
The team at the store were really good and helped be buy the right products and services
Excellent and quick service!
Service is always great!
Great customer service, very knowledgeable employees. Very helpful
Great service!
they’re always a great advisor
Awesome team to work with !
They solved the issue quickly and great customer service.
I like the bikes can be serviced at your location.