Customer Testimonials
Sales (Steve) friendly and not pushing to any one product (and I purchsed based upon his recommendation), and Service assembly of new bike was prompt and well-done!
Everything!
Bike Mart exceeded my expectations when I left my bike with them for a long overdue tune up. They had it ready when they told me it would be ready, and when I took my bike on a test ride, it was like a new bike. It seemed all the friction I was accustomed to was gone. I'm very pleased!
Both bikes are riding really smooth and work was done in timeframe given.
Also had Steven show us some bikes and are planning on making a couple of purchases this spring.
Great service, they fixed my issue very fast (services team)
Great staff!
Great customer service and made our rental super easy
We were buying a bike for our 6 year old grandson and spoke to many of the staff. Each person listened to what we and he had to say about the type of bike he wanted. They all (at least 3) listened and were so attentive and made sure everyone felt great about the bike he was getting. Love the team and their customer interactions.
Service has always been great and faster than expected.
I am pleased with my experience at Bike mart
Professional and kind personal
Delivery on time, high quality products at acfair price
Friendly and prompt service!!
Quality, knowledge and value
Andy on the service team was awesome and the team on the floor was very helpful. Andy walked me walk through the bike and pointed out some key things to take care of and worked with my budget to share some things that could be taken care of in the future.
The team on the floor was patient with my kids while I worked with the service team, letting them enjoy the experience as well. I’ll be bringing my bike back to bike mart in the future for sure. Thanks everyone!
Ryan in Service was great to deal with. Explained everything and worked hard to deliver repairs on time.
Steve was the employee who helped me purchase bikes for my twins for their birthday and he was great! He was very helpful and kind. I also appreciate the owner who was helpful as well!! Great store and great staff!
From the moment I walked in, I was greeted with courteous attention, was able to address my questions, and was directed to the right solution. Not only that, they were able to find the best solution for my needs. Services was impecable, and my bike is better than new.
Good service
Friendly and insightful service.
Stephen in the service department was very helpful and very thorough when he worked on my bike he helped me make decisions on how I should proceed in restoring my bikes. I can consider him to be very professional and very courteous. I can’t express enough how much I appreciated his help.
They changed both tubeless tires and tape in just a couple hours. I was shocked at the speed.
Honest Transparent Repair Services and accurate!
Absolutely love my new bicycle.
Fast, friendly service.
Great service, BikeMart went over and above on everything! Matthew was very helpful showing me everything about my new bike. He also got me fitted and the rack installed on my car. This was my first bike so he took the time getting all the accessories lined up for me as well so I will be trail-ready!! Couldnt recommend them enough!
Great service, employees are super nice and helpful especially when new to biking. They are willing to explain everything.
I brought my bike in for repairs and was informed they wouldn’t be opening until noon due to inclement weather. Despite this, they welcomed me in two hours early and repaired my bike promptly while I waited. This will be my go-to shop, and I highly recommend them to anyone in need of an excellent bike shop.
The team at Bikemart prosper is awesome! They really enjoy what they do, and it shows. We have purchased 2 bikes from this store, and brought them in for service. Every team member has gone above and beyond.
Great service! Thanks!
Great team explaining my bike issues, what could be a problem before diagnosing, what to expect with $ for service, communication, overall wonderful experience. Kids love the bikes, they're like new!
I had 2 bikes repaired and serviced. They did a fantastic job. Always professional.
Thanks.