Customer Testimonials
The salesperson who helped me was great from the start. He saw me come in, asked how he can help, we looked at bikes, rode some, and he helped me get a trade-in for my kid’s bike. The whole process was pleasant and easy. I felt heard and taken care of, which is all customers really want, right?! Great experience
Tom was helpful the minute I walked into the store.
Great Customer service and timely repair
They did great!
We live in San Antonio. I stopped in for a quick visit and to explore the store. I was impressed with the friendly staff and product selection.
Great line of quality products and great service.
Very good servicing team. Has good knowledge and helps customers understand their needs and addresses them
Extremely helpful and friendly staff!!!
Very knowledgeable and great quality.
I love the overall service at Bike Mart. The team is always friendly, welcoming, and very knowledgeable. They take the time to answer questions thoroughly and make the experience comfortable and enjoyable every time I visit.
Fast and friendly service.
The service department did an excellent job on my mountain bike. They made it look brand new!
They brought the trike I wanted from a different store. Got there on time. Went to pick it up and it was ready. The salesman went over everything with me and answered all my questions. I dealt with three different salesmen and they were all very helpful. Definitely a good experience.
Steve did a great job performing the tune up I requested and also reached out to let me know that some additional work around brake adjustments would be a good idea. Very professional.
Quality merchandise and knowledgeable personnel
Great job as usual by Bike Mart Prosper. Had my road bike in for service and a new gravel bike build for my wife. Excellent service by Eric and Brian! Appreciate the care taken on the new bike fit!
Quality products with a convenient location make Bike Mart Prosper a great place for my biking needs.
My bike is great! Rides well. Built solid. No issues to date.
Very attentive to details, very helpful and very friendly.
We really appreciate Brian’s explanations of products and the pros and cons of each, and his customer service. Many thanks
Service tech and salesman both listened carefully to my questions, gave thoughtful answers, and asked good follow up questions of me.
Huge selection of not only bikes but all supplies, everything you could want. Friendly helpful service.
My service was great, we took up a lot of our service man time and he was very patient with us!!
Excellent service
Brain was a big help, very professional and very friendly, give that man a raise.
The quality
Steve was very informative and helpful. Highly recommend this place.
Maintenance team was able to help me with a few things even though they were backed up a week. I have a race this weekend and they were nice enough to at least look at the bike to make sure I was all good as well as put sealant and new grips on the bike!
Super quick repairs and service on my son’s mountain bike and road bike. Every person that helped me was informative, kind, and very helpful! Thank you, Bike Mart - Prosper!
Great service