Customer Testimonials
Great staff and excellent repair department. Very friendly, professional, and courteous
I cant say enough wonderful things about this store. Everyone is friendly, professional and experienced. They remember you when you come in and really make you feel like community. Also, my bike rides like new after a full tune up, so there's that.
I could not be happier with the service I received. Knowledgeable and professional
Service was quick and fair pricing.
Extremely fast and very polite. Great customer service!
Brought my 2 bikes in for maintenance, and tune-up. Haven't had the opportunity to ride yet, but they look great, and look forward to riding.
Great friendly service anytime we visit this location. Repairs made right and on time.
Good Service
Steve was great! Super friendly and efficient with my purchase. Would definitely recommend.
Each and every team member I interacted with was professional, helpful and a good representative for your organization. this is the kind of place I'd like to walk back into. thanks
Andy is the best. Super nice guy GIVE HIM A RAISE!!! - Patrick Holt
Cordial people. Very attentions and helpful service crew.
Fast an great service.
Prompt, friendly service. Repair completed on schedule
Everyone is friendly and helpful.
Very knowledgeable and helpful staff
My daughter and I went into the store for a bike helmet. Brian showed us several options, took the time to answer all questions and treated us well.
We found the helmet for my daughter that felt good, was a color she liked and allowed for her to grow into .
Knowledge sales staff
Great Customer Service!
Prompt and courteous
Great service and selection
Excellent, helpful, work done was excellent
Very cost effective
Everyone at this store is knowledgeable and friendly. My bike mechanic Andy was great. He went above and beyond for me and I am extremely satisfied with my purchases and service. I live in Lewisville and come all the way to prosper for the service. The colony is closer (playtri) but they dont even come close. Genuine people that do reputable and respectable work. Cheers y'all
I had an outstanding experience at Bike Mart. The customer service was top-notch—my salesperson was friendly, highly knowledgeable, and genuinely excited to help me out. It’s so refreshing to see someone who clearly loves their job. We need more people like him in sales! I'll definitely be back.
Knowlegable and friendly crew.
Nice products
Quick same day service to get my kids’ bikes back in action. Technician was up front about possibly not being able to mend one but managed it in any case.
Cameron was very professional and knowledgeable and set us up for the perfect bike for the wife. he recommended accessories. it was a smooth transaction took no more than 12 minutes .
Bike Mart Prosper bailed me out big time! I need a part for my DT swiss wheels in time for a weekend event. I drove to richardson that showed to have 2 in stock but they didn't have any. Prosper showed 1 in stock and they indeed had the part when I called. Drove over an hour to get there but got my part and got it installed in time for my event! Thank You Prosper team for having your inventory accuracy dialed!