Contact Testimonials
Caring and willing to go the distance for a good solution. Knows the issues and understands client needs.
Really helped
Were very proactive
Kept me informed
I’m so deeply grateful I found them.
The full story is long and emotional, but I’ll share the heart of it: I was in a frightening, overwhelming place. My elderly mother had been in the hospital for weeks, and I realized—painfully—that I could no longer care for her on my own. I didn’t know where to turn or how to begin.
That’s when BWMC connected me with Ellen from CarePatrol. At first, I wasn’t sure what they offered or what it might cost. But something in me knew I needed help. I called Ellen back—and I truly believe God placed her in my path.
There was no cost. Just extraordinary, five-star care.
Ellen listened with such compassion, even as I cried through our first conversation. She comforted me, explained all the options clearly, and gently guided me forward. She pointed out resources I hadn’t known existed, offered connections to other professionals, and brought the wisdom of someone who’s walked this road many times before.
We visited assisted living communities together, and with her support, I quickly found a beautiful, welcoming place for my mom. Ellen stayed in touch throughout the entire process, offering not just guidance but genuine love and encouragement.
Please don’t try to do this alone.
You’ll spend countless hours and still miss what the CarePatrol team can offer in just days. They are a gift—especially for those of us navigating the care of someone we love deeply.
This was the second time I utilized the services of CarePatrol. In both instances, they were extremely helpful and provided excellent guidance to myself and family members as we looked for options available for aging relatives. I would highly recommend them to anyone looking for long-term care options for yourself or family members.
Very kind and helped find mom the perfect place to live
She was very helpful, friendly, and quick to respond.
Very helpful!
Emily Strickler is an amazing human. She is responsive, helpful and connects us to the wider team and community. In these overwhelming times and circumstances everyone we've met through Care Patrol and your recommendations are outstanding. THANK YOU. I've recommended you all time and again!
We like the personal attention and follow through. Our rep called to make sure we were happy with their service
During a very stressful time, Marc was extremely helpful finding appropriate living accommodations for my 90 year-old mother-in-law. We are grateful for his attention, knowledge, and connections with resources in our area!
They responded quickly and provided great assistance.
Their follow-up was TOP NOTCH.
We truly couldn’t have found the perfect assisted living facility without CarePatrols help! Linda was extremely helpful in guiding us in making the right choice for our dad. She went above and beyond for our family and we are grateful. Thank you!
Merisa was great! Very responsive and proactive in setting up appointments just days after our initial meeting. She made the process very smooth and showed a nice variety of options. She took a lot of weight off of my shoulders.
My original plans for long-term care fell through, giving me three weeks notice to make new arrangements...and I was out of town at the time. Marty worked with me long-distance and found a perfect facility. I don't know what I would have done without him.
Tracy made a daunting process so easy. Her knowledge of the process and her guidance was invaluable. Forever grateful
Adam G. was extremely professional. It was evident that he truly cares about his clients. He made a very stressful situation (moving my MIL into an Assisted Living facility) more bearable. He was accommodating to our availability to see different facilities as we live out of state. He kept lines of communication open and insured the necessary equipment for my MIL’s smooth transition to Assisted Living. He even visited the day of move in. I would highly recommend CarePatrol.
The entire CarePatrol team I engaged with during this difficult time was very supportive and compasionate through the entire process. They understood the challenges, provided guidance. Thankful for their support!
Adam was extremely professional. He assisted us in interviewing several Senior Living facilities. We were able to select the care facility that we believe will be the best for our 98 year old mother. Adam was responsive to request that we made during the search. I will highly recommend Adam and CarePatrol. This is a important decision that many people are faced with in order to help their loved ones in a stressful time. Help yourself and your loved ones by asking CarePatrol to assist in your time of need. They are the Professionals, they will make a difference for you.
Amanda was personable and responsive even after hours to our texts to help us find a place for mom for her final days. The locations she showed us were all great but one stood out that was just 1/2 mile from our home. This is my mom's forever home and a place filled with loving helpers.
Michelle and Eric were both helpful and very kind. They connected with our mother which helped build a level of trust during a challenging time. I highly recommend working with them!
Very responsive to our questions. Provided timely and useful information and advice. Easy to work with.
I was in a situation where I needed long term care for my parents. I was given Katie at Care patrols phone number and told she could help me. She absolutely did! She listened to me, when I probably didn't make much sense, and helped guide my family to a very good place. I would definitely recommend their help if you don't know where to start.
Erin was very good at listening to my sister-in-law’s preferences and pointing us in a direction that worked well. She kept us informed and made sure the application was submitted in time to secure a placement.
Shawn had extreme knowledge of the facilities in the Birmingham area. He was informative and extremely patient with me, for I felt like I knew nothing! He knew the ins and outs of all of the facilities. He was informative but not pushy in any way. I consider Shawn a dear friend now!
The people were professional and caring. Wonderful experience.
Markie, the senior advisor we worked with, was very knowledgeable about all the options to finding the care solution for our family member.
The family is so greatful for her help, we have peace of mind with our decision because of her help. We highly recommend the service and at no cost to our family.
Customer service, personal attention..
Recently my daughter and I had the pleasure of working with Lindsay Adams.
She was professional, informative, organized, and prompt.
She answered our questions and provided insight to thoughts that hadn't occurred
to us. As we progressed through the tours more questions arose.
Her knowledge and experience in this field is invaluable.
I was fortunate to find a residence that fit my needs and provided me with the opportunity
to move sooner than later.
I definitely appreciate her follow up after my decision.
She was wonderful to work with. As I navigated through this unchartered territory she made
this whole experience better than I anticipated.
Gratefully yours,
Name removed
Michelle was excellent to work with…She was a valuable resource in a number of different areas.
Laura Moreno was extremely efficient and helpful in locating the right facility.