Contact Testimonials
They are great!
Excellent service. Thanks
Ericha was great to work with and helped so much with the process. She’s very knowledgeable about all things surrounding healthcare and assisted living issues.
They took us by the hand and led us through unchartered waters. We didn't know where to start in this process, but CP took us through it step-by-step.
The one on one care from day one. Very caring. All my questions and concerns were answered. Katie was with me every step of the way through this journey. Rick met with us at the facility and walked us through to make sure our needs were met.
I liked the fact that there was not any question I could not ask.
They found a place quickly for a difficult placement.
CarePatrol of West Michigan was an absolute lifesaver for our family, and I cannot say enough about the exceptional support we received from Michele Woodring, Senior Care Consultant. Her professionalism, compassion, and unwavering follow-through made all the difference during an incredibly stressful time.
Michele stepped in when my dad needed help the most. She guided us through every step with calm expertise and a genuine commitment to finding the right solution—especially when insurance coverage ended and we had less than 12 hours to secure a safe place for him. Her deep knowledge of available resources and her extensive network opened doors we didn’t even know existed.
Michele is truly outstanding at what she does, and we are so grateful she was there for us. I highly recommend reaching out to CarePatrol of West Michigan to explore all your options—start here first. Their service, care, and dedication are unmatched.
MaryAnn was wonderful to work with. She was responsive to communication, arranged tours and met with us during our tour. Great follow up, professional and helpful.
Pat has been very patient and helpful with my elderly parents. CarePatrol has been very flexible with my parents changing needs.
Information the best!
Low key, no pressure.
Prompt attention to details. Knowledgeable!!!!!!
Knows her clients, strives for a good fit.
Erica did a great job for our family. The communication was excellent and she helped us consider the possible facilities for our Dad. I can’t imagine doing this on our own during a stressful time.
Amanda and Heather were very responsive. They listened to our wants and needs and were extremely kind and caring. It was great to have an advocate that knows the local market and the pros and cons of each senior community. I can’t thank them enough for making a difficult transition go so smoothly.
What a great resource!! CarePatrol is a needed service for everyone. Ruthie is a rock star and her background and experience says it all. She is 100%++++ for her clients and has their best interest in mind when searching for support. I highly recommend CarePatrol. This type of service should be shouted out everywhere. I look forward to referring friends and family.
CarePatrol were great to work with
My first time experience with my CarePatrol agent was excellent! Emily S. is & was professional, caring and truly listened and understood the criteria I listed for the appropriate placement for my spouse. I have recommended her without hesitation to two friends in need of assistance with such difficult decisions. Emily went above and beyond of what I assumed would be the level of service. She is exemplary and I appreciate and respect her so very, very much.
Linda Heade
They really listened and cared about my sister
Alicia is a gem. She knew what my mom needed so much better than we did. And advocated for us every step of the way.
The total interest and concern of my advocate
Connie was amazing to work with! She made the process so much less stressful. I live in another state than my mother and was so fortunate to have her help and the highest level of communication!
Rich’s exceptional knowledge and experience with senior and assisted living facilities made all the difference for our family. He is well connected and highly respected by those responsible for arranging senior placements from rehabilitation centers after hospital discharges. Rich took the time to understand the care our mother needed and provided several excellent options that fit within our budget. His expertise allowed us to focus on our mother while he handled every detail of finding the right placement. We are deeply grateful for his support and recommend him without reservation.
I had the good fortune to work with Kaelyn when trying to find the right Assisted Living facility.
She was very responsive and even gave me background information on a couple of places that she had not recommended.
She answered all of my questions - or got back to me quickly when she had to investigate.
The facility we selected is perfect!
We could not have found it so quickly and with so much confidence without Kaelyn and the CarePatrol.
This is an excellent organization that has their clients as their main concern!
Very helpful and friendly.
Rich has an exceptional level of experience and knowledge when it comes to senior and assisted living facilities in this area. He is also well connected and highly respected by those responsible for arranging senior placements from rehabilitation centers following hospital discharges. Our family was very fortunate to have Rich working on our behalf and guiding us through a difficult time with our mother. He took the time to understand the kind of care our mother needed and presented several options in the area that aligned with our financial resources. His expertise allowed us to focus on caring for her while he managed the details of finding the right placement. We are deeply grateful for Rich’s support and would recommend him without reservation.
Amber Slaughter’s rapid response communication and caring approach is what you need during the stressful time when you would require CarePatrol’s services. She was sincere and remained engaged throughout the process of moving my parents to assisted living. I could ask for better.
Amanda:
Thank you for your help in getting my brother, Thomas Bringhurst, into Sonata.
The intention was for him was to get him walking again after his heart by-pass surgery. He
called me earlier today and he was disgruntled, claiming no Doctor or re-hab nurse has
been to see him plus his precious medications were seized in particular his eye drops because his vision is fading and he needs those drops.This is his 8th day at your facility.
I got a call this morning from Sonata and whatever language she spoke was foreign to me.
Possibly Creole but totally impossible to understand. I asked her to have someone who speaks
English to call me back and no one did.
I did get a call from Marsha and she said she would check on Thomas. My brother is NOT
in Sonata to piece together jig-saw puzzles or play bingo. He needs to be able to walk
again.
Ay assistance would be appreciated otherwise Thomas can sleep in his own bed at his home.
Help !
I am in Melbourne at Phone number removed if Marsha could bring me up to date.
Thank You,
William Bringhurst
Mike Awadalla and Pinkle Kaur were extrememly helpful in finding an appropriate and affordable assisted living community for my mother. They were professional and kind.
I really enjoyed working with Tylor he was very reliable when needed