Contact Testimonials
My need was immediate, and Michael worked into the evening researching locations to visit the very next morning. We visited 3 locations and immediately connected with one in particular and Mom is in it as I type this review. So far, we are very happy. Meeting us at each location was helpful due to his insight and experience with various assisted living locations. I felt he had our back and listened to our need.
Katie was great to work with. She set up tours on our behalf and was informative. I could contact her if I had any questions regarding or concerns.
From start to finish, Care Patrol was a wonderful help to us. The knowledge and connections with various care homes made it so that we really didn’t need to worry about the recommendations that were presented to us. Our agent’s (Jonathan Clark) kindness and compassion makes it so that you truly feel supported navigating the whirlwind of tours, documentation, budget restrictions, all while focusing on the top priority of getting the help and care that our loved one needed. Have already spoken highly of this company and our agent Jonathan in particular to our friends and family and would 100% recommend their services to anyone trying to move through the hard transitions of dementia care for their loved ones.
They were able to point me to places that my mom would like to live without having to do all the legwork myself.
Oscar paid close attention to our needs and selected facilities that best matched our must have criteria.
Thank you for pairing us with Touching Hearts. Their care and support is amazing.
April was very quick to help find some suitable places for my husband and she was honest about what each location could provide. It was refreshing to have someone who could admit that there are assisted livings and nursing homes that no one should ever put a loved one in. She made the process so much easier and we were able to very quickly arrange for my husband to move to the facility which was necessary within a short window of time.
Care Patrol was very easy to work with. They found a wonderful assisted living facility for my mother very quickly. They were so helpful with the entire process from start to finish. Both Debbie and Ryan are amazing. Highly recommend!!
It is easy to become overwhelmed when faced with the decision to place a loved one into assisted living. While attending a support group, I heard Care Patrol mentioned several times. Contacting them was the wisest choice I could have made. Michelle was kind, helpful, and professional in helping me find a good location. I appreciated her follow up to see if I needed further assistance.
They are familiar with the communities and found the best place for my dad.
this is a fantastic company. They go out of their way to help you find a Assisted Living Facility that you can afford for your loved one. We were very fortunate to have Bethany take care of us and I would never have found this lovely family that’s taking care of my loved one and they do a super job. We are very grateful for everything she did for us. It’s a wonderful wonderful way of finding a assisted living that’s affordable for you and your family. I highly recommend them to everybody that needs help along those lines.
Northwest location is OUTSTANDING!
Sally was OUTSTANDING! She was on time, polite and showed a lot of care as if was one of her family members. I will refer Care Patrol and Sally you be the person I would recommend.
Caressa has helped and continues to help our family navigate many tough situations with true care and compassion. We are so grateful for the support we have received
Gina, was very through and made sure everything went smoothly.
Fast responsiveness. Action-oriented. Caring.
They helped us find the perfect place for our parents very quickly
Working with Lisa was an absolute pleasure. She listened carefully to our specific expectations and went above and beyond to find the ideal facility for us. Lisa was consistently responsive, highly professional, and remarkably easy to work with from start to finish. I cannot recommend her services highly enough!
Cherie Cadieux
Kate was very helpful in getting my parents into Cogir in Broomfiels
I thought Oscar was very friendly and helpful. He also was careful to allow me to come to my own conclusions about various spots.
- speed in accessing a good list of potential communities
- attendance and assistance during tours
Rami was wonderful to work with and very helpful with all the issues we needed.
The team at CarePatrol of Wake County are all outstanding! I interacted with everyone on the team - Sara, Brad, Cas, and Allison. Everyone was extremely knowledgeable and empathetic. They helped to educate and guide me through a very difficult process. Everyone was quick to respond to me and always patient with all of my questions or just listening to me vent. I highly recommend CarePatrol.
They were very friendly & caring.
Very caring and helpful.
Attention to details
knowledgeable and caring staff
Marge was great to work with in finding a place for my dad and matching his needs with an appropriate assisted living facility, would absolutely recommend her as she helped navigate a difficult situation.
Bethany reached out to keep me informed as to what options my mother-in-law had for moving to assisted living. Then, she coordinated visits with her as she navigated the move. At the end, Bethany made sure that she was happy and settled in her choice. From start to finish, CarePatrol provided open-ended discussions, assessment of needs and finances, and personal commitment. We have all benefitted from such a caring, professional approach. Thank you!
The people at care patrol were very understanding of my situation when I needed to relocate my mother to another ALF. They gave me several good options and came along for interviews. When one move unexpectedly fell through, they quickly contacted my second choice and were able to get things done. All at no cost to me!
Thank you, Care Patrol
I had complete confidence in the young lady who helped me with selecting a Memory Care facility for my husband. She was thoughtful and considerate of my wishes. She spent a lot of time helping me work through all the problems involved. She treated me as a friend. We had difficulties as he was a problem to place. I can't thank her enough. .