Contact Testimonials
John at CarePatrol provided prompt, clear and detailed communication, and made himself available to assist with assembling memory care options and scheduling facility tours immediately after our initial conversation, which was extremely helpful as I was working on a tight, unspeakably difficult decision timeline. John's understanding of long-term care needs and the local landscape was so important to helping me focus on the right questions and it was comforting to have an advocate who could relate to elements of my situation through the process, and who still answers my calls, even after his work is done. Give CarePatrol a call. You won't regret it.
Working with Adam Grobmyer and Blair who kept in contact throughout on how my mom was doing and offering any type of service, giving us information of prices for facilities. They were a fresh of breath air for it is stressful and strenuous when dealing with a loved parent and watching them decline. They had our back and helped us to make the transition easier on us and I am grateful and appreciate all the effort they put in helping us.
Rich was great. He helped my mom find an amazing place within budget to suit her needs. He took all the research, calls and leg work out for us. He setup tours and even came with us so I was able to write things down and take photos while he pushed my mom around.
Thank you so much Rich for helping us out in our time of need.
On Day 1, I answered questions about our mother's situation on website for my area/location. Also, I called and left message. Within a couple of hours of Day 1, someone returned my call, and we were able to document all necessary information to get started. By the next morning, we had a number of options for us to review, discuss, and decide what to pursue. After deciding, CarePatrol arranged for representatives to come meet and assess my mother's condition and would be care requirements. With such assessments and recommendations, we decided best place to move my mother. Most impressive and incredibly comforting was how CarePatrol made arrangements for moving truck and separate transport of my mother to the new senior facility. This process was seamless, and my mother never saw any of the packing at old room or setting up at new room. She walked into new room as if nothing changed. Only now, she will have the increased nursing care and attendance that necessitated the move. Without doubt, CarePatrol is the GO TO call for professional help when that critical point in time arrives. Thank you so much!
Amber was great to work with and she found the perfect place for my mom.
Dana is amazing and helped me with my Dad. She helped me navigate and understand the different placement options
We were helping oue family member locate and move to an assisted living. This was accomplished. The process: my reaching out and first contact to Care Patrol via email happened in January and our family member moved on March 18.
We first learned the name of Care Patrol from the neurologist who met with our relative.
I then searched for it on the Internet and sent a detailed description of our need. Response to that email was quick. In our following correspondence, she helped me learn more about the role CPatrol plays.
We, four family member helpers, all live in far distant cities. It was tremendously helpful having your Care Patrol, guide who is familiar with what is available in the Milwaukee area. She also provided education we needed about assisted living facilities, ie, what the care levels are, what care levels each facility offered so our loved one could live there thru the end of their life, and generally helped find places that would work the best for our family member.
She helped to narrow down the search to about six or seven places and then provided printouts of what services, prices, etc were associated with each. As we searched more, that list narrowed to three or four.
We chose to tour three that seemed promising. She made the arrangements to visit each place. We then traveled from our distant home with knowledge that there was a plan in place. She did a first visit in our relatives home and talked with us and our relative. Then we toured three places on two different days.
Once at these facilities, it was great to have a chaperone of sorts. She knew questions to ask that we would not have been aware of. In one place she saw when we arrived , we had been told to meet in the wrong level of care facility and she knew who to contact and took us to the correct area.
After touring the first three places, our family member was better able to articulate what they saw as most important to them. Before these tours it was all nebulous. The tours made it real, and helped focus what we should pay attention to. It came up that being close to church, attended for 20 years, was a criteria of high importance. So, this initiated a new search in a new area. We looked ourselves online, found some that looked promising, and then asked Care Patrol about these three. She checked them out and was able to rule out the ones that would not work. She then arranged a tour at the facility that seemed like it would work. It turns out to be the place our family member decided to move.
So, all in all, it was great to have the help in this huge endeavor.
They helped us find options we weren’t aware of which helped us find the best places for Mom.
Everything, the help, the support, the knowledge, the empathy.
Had all the information on assisted living, and able to help with the visit arrangements.
Deana was great!!
It was great to have Wendy’s help in guiding us to find an assisted living facility for my mom. Not sure how I would have managed it on my own.
Lee was great and really listened to my needs and was patient to help me find the right care for my dad.
All the help that was provided.
Niki Alban was simply amazing during a very difficult time. Her expertise of what my mom needed was spot on. She proactively reached out, followed up and answered all of my questions. This is such a wonderful service and I am so grateful it, and Niki, were available. I don't know what I would have done for mom without her and CarePatrol.
Very responsive, understands needs, able to very quickly assist with a move to new assisted living facility when care costs changed suddenly. Caring, supportive, and helped me get out of 30day notice requirement.
Jen was Great!
They did excellent work. It was fast and efficient. We thought it would take a long time, but I'm already in my new home!
The handled the vetting process which is so very important when you're in crisis.
Although I worked with CarePatrol for a short period of time due to our circumstances, I am not sure how I would have navigated finding placement for my dad in a timely manner without CarePatrol. It greatly reduced my stress during a challenging time. Erin was kind and provided a wealth of information that provided me with knowledge and guidance.
Discovered options we wouldn't of found using carepatrol
CarePatrol were patient and were able to give many options to chose from. For the needs of my senior loved one and their budget.
I really appreciated the personal attention Barb gave me. She answered all of my questions with knowledge & experience. She always responded to me in a reasonable time frame. She found a great assisted living place for my 84 year old brother in FL.
Ashley was phenomenal to work with. She consistently stayed in touch during the entire process.
What I appreciated most was her patience and willingness to answer every question we had, no matter how small. She was with us every step of the way—from the initial search to touring communities and making a final decision.
I would highly recommend CarePatrol services to anyone looking for support in finding the right assisted living arrangement for a loved one. Their expertise and genuine care made a difficult process much easier.
very nice people, smart and know their stuff very knowlalgeble worked well with us and the venue.
They performed very well
Very personable
Tamera was so helpful at finding us the best place for my dad. She was really knowledgeable and came with us on all the tours and asked good questions.
I liked everything about CarePatrol. I had tried for weeks to find a place online for my brother who has mental and physical health issues. It is really hard as some places get a good review but it's management having employees do those reviews. Very few of the reviews are from real tenants or their families.
I live 10 hours from Spokane. When i talked with Jody over the phone she said she knew of two residences that had open rooms. I asked how long she thought they would be open and she didn't know. So i jumped in the car and drove up.
The next day she took us to the two places and my brother got to check them out. One of them was out in the country with a garden, lawn swing and lots of open land. It was so peaceful, you could hear the bird songs and there was lots of room to walk. He picked that property.
Jody made it so easy for us to pick the right place for my brother. Thank you so much Jody for your help. I feel so relieved knowing my brother is in a place that can take care of him.
IF YOU NEED HELP WITH THIS WEIGHTY DECISION, CHECK OUT CAREPATROL. You will be glad you did!!
Thanks CarePatrol for all your help.
I believe Kaiser put CarePatrol in touch with me.
I couldn't be happier with CarePatrol and Stephanie Long.
I had no idea what I'd be going through with my brother and his health issues and 'hospice' care.
Stephanie took me, step-by-step through the process.
I would not have made it without her.
FYI: another representative from another company contacted me, after Stephanie.
I didn't know he was from another company. With all that was going on, I thought he worked with Stephanie or the same company.
We talked for quite a while.
I then reconnected with Stephanie and went forward.
The other representative was not happy with me and let me know I was 'working with him.'
I apologized for my error and continued to work with CarePatrol and Stephanie.
Stephanie reconnected with me, after my brother was settled into Assisted Living complex.
Continuing to help me, and it looks like I still need help.
Kudos to CarePatrol and Stephanie.
Super knowledgeable and very friendly. Explain everything very well and I’m just very grateful to have them help.