Contact Testimonials
Shelley at CarePatrol is the perfect person to help navigate the maze when looking at living options for seniors. She is a wealth of information for those on this journey caring for an aging loved one. Her attention to specific needs exceeded our expectations . Thank you Shelley and CarePatrol for the great service you provide.
Lora
Excellent experience! Caressa Mulea went above and beyond, to help me and my family. She’s kind, helpful, experienced, and was very attentive to our family needs. She was knowledgeable, of facilities, in our area and even scheduled appointments for us. I would highly recommend CarePatrol, to help with your family’s needs. I would also ask for Caressa. She’s the BEST!
Our consultant Kate was a gem! She was kind and compassionate, listened well and helped us find several good options. She accompanied us on a tour and helped both ask and answer questions. There's no way we would have been able to find the place we did, in the time that we did, and feel secure in it, without her assistance.
Worked well with patient
Stayed in touch with patient and family
Stressed and encouraged the patient to make a timely decision
Made it easier for the patient by limiting the number of choices
Listened to patient’s preferences/likes
Has stayed in touch since move was made
OH MY GOD.!!!! Miss. Makayla Dubiel is an absoultly Amazing, professional, caring, sympathetic and understanding professional of the highest caliber. Every time I had a question, concern, or idea about any of a million questions she responded in a timely manor. With info and background information.
In being 8 hours away, and an only child Miss. Makayla was on point and was very informative. She made myself and my wife's questions and concerns a understandable and top priority in our eyes. Knowing she was not only working on our concerns , she was working with others doing the same thing.
Her knowledge preparedness and attention to detail with our concerns we had were always above our expectations Her knowledge of the situation well exceeded what we thought we knew. The world needs more Makayla's in it.
My deepest thank you are not enough. THANK YOU.!!!! YOU ARE AMAZING. THE ALEXANDER FAMILY.
R/
Kenneth N. Alrxander
Marge was great! She answered our questions and found somewhere for my father in law that worked for him.
Very knowledgeable and helpful finding us a place to move mom.
We needed help quickly and CarePatrol was instrumental in helping us find a new home for my dad.
Jennifer was very helpful in the process of finding care for my mother. It was great to have her accompany me to visit facilities.
Jill went above and beyond
Nancy was very thorough and met my family at several long-term care facilities to tour them alongside us, further explaining any services offered or unique characteristics of the home. It was wonderful not to make the phone calls ourselves and have her coordinate all the scheduling and tours! She was very understanding during a challenging time.
They listened to our needs and found a facility right away. Then followed up to see that the move was successful.
They helped us find a facility appropriate for my father that met all of his medical and social needs.
Bobbi Jo was very knowledgeable on assisted living facilities. She helped me with identifying and finding a facility that would meet my mother’s needs. When I started the process of looking for a facility I had no knowledge of the different types of facilities, Bobbie Jo helped me through the entire process.
I can’t say how thankful I am for CarePatrol.
Beth was beyond caring and made finding my mother in law a place to live so easy. What a blessing this company is!
Steve Key of CarePatrol Gastonia-Asheville has been a true saving grace for our family.
When our Mom's facility near Asheville, NC, unexpectedly closed and we had very little time to adjust, CarePatrol was suggested by two trusted sources and so we contacted them for help.
When we met Steve, he listened closely to our needs, and then immediately went to work, compiling options for comparable and reliable facilities where Mom could be comfy, well cared for, and have some fun! She chose the very one he initially intuited might be a good fit for her. The whole family resonated with Steve's level of commitment and resourcefulness. He even participated in her moving day!
Suffice to say that we have all felt completely supported by Steve and CarePatrol's terrific model for helping families with these all-important decisions. We are eternally grateful.
I will recommend CarePatrol to anyone who wishes to understand their options for their loved one's care, and especially Steve Key in the Gastonia-Asheville area.
Sincerely,
Margaret Miller Growe
Megan was very kind and knowledgeable. It cut my legwork down greatly since I didn’t know how to navigate my choices for placement for my husband well at all. I am grateful I was referred to Care Patrol!
Great job. Thanks much!
Such a pleasure to work with Lena and John. Appreciate their guidance and assistance with every step. I wish them continued blessings with everything they do or plan to achieve.
Tiffani was a huge help - suggesting places, giving us information about them, coordinating appointments, and going on tours with us. I handled this entire process alone for my mom, and having Tiffani’s help this time for my dad was invaluable.
We were extremely satisfied with the help we received from Kayla Flowers.
We were recommended by a physician friend of ours, who used Kayla find him a place for his family member.
She went up and above the call. We had to find mom a place in a short period of time due to her insurance.
Our needs changed. We broadened the search area, and she found us a place at Rose Senior Living on Harvard in Beachwood. We are pleased with the help Kayla gave us.
Mom was very upset she couldn’t go back home, due to the steps in her bungalow with a basement.
She just wanted to make sure we were not going to leave her there. I reassured her we would never abandon her.
She is still her stubborn old self and refuses to due things asked of her. We will be having another talk with her and staff, they cannot give her the option of staying in her room and not feeling like eating.
The folks have been very understanding, accommodating and mom can be a charmer.
A friend of mine asked me who we used, so she could use some help with her mom.I told her Kayla.
Sincerely,
Deb and Don Kohn
Taylor was engaged and focused on our family's needs. She was diligent in her search for a good facility for my brother and his needs. I can't thank her enough for her help.
They truly care about what your family is going through.
Diana was awesome and so organized; she saved me many hits of evaluating ALFs.
Kathy was knowledgeable, personable, and easy to work with. She listened to my changing needs and helped me filter through the mant AL options available in this area.
From the moment I first met Michelle Kiel a year ago, I felt she understood exactly what kind of support I needed then and what I would need in the future. It was so precious to me to know that I was not alone and that she had my back. She is 1000% dedicated to helping people navigate this difficult journey. She showed me several facilities and residences throughout the year so that I would see the various levels of care and anticipate their availability and costs. When the time came to place my beloved husband in a care home, she showed me the perfect place that beautifully fits our needs. I cannot thank Michelle enough for her wise and compassionate assistance.
They were a great help!!
Jill was so wonderful and helpful in the placement of my wife. She was caring and helpful and very good at referring my on where and how to get help and find resources.
knowledgeable, expedient
Joel did a wonderful job following us through many decision changes and offering varying opportunities to match our requirements. He was very patient, caring, and helpful. He was a good listener and interrupter of my emotions. Along with all these characteristics Joel helps with many recommendations for moving, sorting, potentially selling the house and other important decisions we must consider.