Contact Testimonials
Keri Lackey was such an excellent friend during our visits to Assisted Living centers. She made all the arrangements and we just had to show up. She offered much needed advise and I felt like she sincerely cared about us and my Mother.
I want to thank her for checking in with us several times as we were waiting for Mom's room and even had a welcome gift to take to Mom when she arrived. We felt felt like we had an expert friend that we could rely on for help and comfort.
Thank you so much!
Customized, personal service. I was escorted to FOUR facilities for tours, all set up by Gabrielle Bright. This made navigating the process incredibly more approachable.
Chris is very knowledgeable about the information needed to properly assess the client's needs. He also understands that what he provides is not a "one size fits all" solution, but is tailored to the client. It's easy to see his passion for the client!
It lowered the stress level of finding a new home for my husband.
Gina has been a life-saver through all of this! She kept up with everything and everyone involved in my father-in-law's care, made suggestions, gave me up to date information, and was always pleasant and kind. I can't say enough good about her! We love her!
Angela Houser had been wonderful. Very knowledgeable and caring and helpful!!
They were quick and thorough with everything
Everything went well!
Cathy was spectacular. I told her what my parents needs were and she did the rest. I definitely would recommend care patrol. Saves you alot of work!! My parents are now together in assisted living. Adjusting to their new environment. I can't say enough about this service!!
CarePatrol.was friendly and provided me with information that I didn’t have prior
I'm so glad I heard about CarePatrol when I did. Our advisor honed in on the specific needs of my loved one and found potential placements we never would have found on our own. She worked with her team in neighboring areas, patiently answered questions, was nonjudgemental and kind, and helped us keep momentum while not making us feel rushed. We relied on CarePatrol's experience, expertise and wisdom (you can't find that on a web search!). We were able to find a home for our loved one on a deadline in less than 30 days. I have already recommended CarePatrol to several friends!
Kate was a Godsend to our Family
Bethany was extremely helpful in finding a place for a family member. She even returned my messages while she was on vacation!
I was so anxious and confused about how to begin my search for a care facility for my husband. Care Patrol listened, patiently guided me through the process from start to finish, and have stayed in touch even after move-in. Touring facilities before making a decision is so important for a care giver to believe they've made the right choice for a loved one and Michelle was so helpful and kind through the process. Care Patrol is an incredible service for anyone facing the daunting task of moving a loved one to professional care.
Alexis is always professional! I work in the healthcare Assisted Living Field and Admissions. I also worked for CarePatrol a few years ago. I feel I am great at my job. But…when it came to my own family crisis I knew I needed help. Alexis spent countless hours with me anytime I needed her. The process was clear and concise. I needed the moral support that I was doing the most caring thing I could do for my Aunt. Alexis helped me with my 5 sisters who are out of state, and as we know family is messy when it comes to caring for our elders. They would not hear me but heard and respected Alexis loud and clear. Thank you Alexis for going above and beyond!
Dedication; thoughtfulness; understanding of the industry, community and options
Michelle was terrific to work with. She listened to my needs and helped me find a place to move my aunt into.
We liked Jenn. Very nice lady and conscientious.
Tracy offered a very personalized and caring approach in helping us find the best place for my mom. She was patient and kind every step of the way, and quickly ascertained what locations would be best suited for my mom, so as not to waste time visiting places that were not appropriate. I appreciate her knowledge, but mostly her kindness.
They are knowledgeable, friendly and helpful.
Cindy went above and beyond to find a place for my mom. Very friendly and considerate of all our needs.
Very easy to work with. Understood my needs for my mom and recommended a place that fit those needs. It made the process simple.
They worked with our Son to find an independent living facility that perfectly met our needs.
First name removed and Judy Last name removed
Very helpful with helping find placement for my person that need a place ASAP,. Communication was very in response time. I will use them again if needs be. Thank you for all that you do
Care Patrol staff took what seemed an impossible task of packing and moving to a very real happening.
The staff were totally professional and supportive.
My move was seamless!!
Caring, prompt, thorough & professioal.
Laura was very helpful and compassionate in recommending a facility to care for my terminally ill wife. I can't think of a better transition for her into nursing care along with some assisted living protocols. I highly recommend this service to anyone looking to place a loved one in this type of care.
Mary Beth was extremely knowledgable, and quickly and correctly judged the needs I had and the organization that would best match my needs and sensabilities best
They were very helpful and supported our family.
When our family faced the daunting task of finding the perfect assisted living solution for my mother, we were overwhelmed and vulnerable. Thankfully, we found Billie Baker Norris at Care Patrol, and she transformed what could have been an incredibly stressful experience into a journey of support and understanding.
From our very first meeting, Billie's dedication was evident. She came to our home, conducted a comprehensive family meeting, and patiently educated us on every aspect of Care Patrol's services. She didn't just present options; she meticulously mapped out a personalized plan, ensuring we were equipped to make the best decision for our mother. This level of personalized attention was invaluable during such a sensitive time.
Billie's expertise is undeniable. She navigated the complexities of assisted living with ease, providing clarity and guidance every step of the way. What truly sets her apart, however, is her genuine compassion. She doesn't just treat you as a client; she treats you like family. You can feel her sincere desire to find the perfect fit, and her unwavering support made a world of difference.
Thanks to Billie, we successfully navigated one of the most challenging decisions of our lives. She alleviated our anxieties, simplified the process, and ultimately helped us find an ideal assisted living community that meets all of my mother's needs.
If you're facing the overwhelming task of finding assisted living for a loved one, I wholeheartedly recommend Care Patrol, and especially Billie Baker Norris. She is truly one of a kind—a consummate professional with a heart of gold. Her dedication, expertise, and genuine care are unparalleled. Choosing Billie and Care Patrol was the best decision we could have made, and I cannot express enough gratitude for her exceptional service. Don't just take my word for it; entrust your family's care to Billie, and experience the difference firsthand. You'll be forever grateful you did.