- Phone: 248-349-0900
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Customer Testimonials
Great service by Eric.
Unfortunately it was very busy when we picked up our trailer and we waited for 8 hours, but everyone was super nice and helpful. The service guys stayed well beyond closing to get us up and running.
Service rep was very good (Jaime).
I was on my vacation when the first night the extended on our RV wouldn’t extend far enough so we drove back to Michigan to general RV. With no appointments and in a hurry we pulled into Wayland and try to plead with the service writer to help in someway. The service writer went to the service manager and he immediately came out to our rig. In a half hour he found the problem and fixed it and sent us on our way, we were so impressed. I recommend them to everybody !
My interaction with the staff was very good. I appreciated the heads-up about a Frame Flex inspection that I was not aware of. The parts department helped me track down a set of tires that were next to impossible to find anywhere else.
The work on my RV was done properly and with care. Issues I had after the repair were quickly addressed and resolved to my satisfaction.
Polite, no pressure
Everyone was very helpful and kind.
Mark a great person to work with
I needed to get 3 cameras replaced on my RV. They got the job done and am very satisfied.
Cathy is awesome in service
Nikki did an amazing job fitting me into the schedule and getting me taken care of. I really appreciate her efforts. She always goes above and beyond.
Timely service. Listened to and addressed my needs
Team is exceptionally professional and far more customer focused than other General RV outlets that I’ve done business with. Constant communication throughout the service process without me having to chase down answers.
They delt with us as people. Not just as another customer who wanted another camper.
Salesman was great, listened to what we wanted, gave us a great deal and made it happen painlessly!
Smooth and no pressure.
Great team that works together across the country to get you what you need. Very professional and friendly.
Professional and efficient. Grasped our interests quickly without undue distractions over minutiae. Got to the point quickly.
Not yet sure about the service and post-sale support, however.
Mr Gould is salesmanship. Very professional extremely polite. Great product great value. No issues to report here.
Not being hurried or pushed into something. Our salesman had great knowledge of the product and was willing to listen to what we were interested in.
They had exactly what I needed
Everybody except one person was friendly and very helpful even though you could tell they were very busy and tired from the rv show
Friendly staff
Everyone was very helpful
Very attentive and helpful answering questions I asked. Repairs were done quickly
The complete sales process was great. Start to finish was better than expected. 10/10
Pleasant to meet and talk with. Had what I wanted and was very knowledgeable on the product.
Everyone on the General RV Wixom team was fantastic! Very customer focused, friendly, knowledgeable, and helpful as we navigated a couple of minor issues.
They repaired every issue that I identified. They even fixed two items that they noticed during the original repairs. Very pleased with their service department.
Richard took good care of us.