Customer Testimonials

Pleasant to meet and talk with. Had what I wanted and was very knowledgeable on the product.

Everyone on the General RV Wixom team was fantastic! Very customer focused, friendly, knowledgeable, and helpful as we navigated a couple of minor issues.

They repaired every issue that I identified. They even fixed two items that they noticed during the original repairs. Very pleased with their service department.

Dustin King to start with was awesome - he is the one why our purchase happened.
Then everybody else contributed to a pleasant buying experience.

I think the staff genuinely wanted to help my wife and I have a good experience.

Personalized attention

We enjoyed the whole purchasing process from Sales, Finance to driving off the lot. Thanks

My service experience was a 10 of 10…my service advisor Ariel was outstanding.

The job was done in very timely fashion. And the bill was very reasonable. Thanks for taking care of us, Shawn. Douglas Thomas 13

Shaun was very helpful with all my questions. It was also nice to drop your trailer off and get the work done on a timely manner.

Everyone worked very hard to get our sale finalized
Thank you

Knowledge and expert service from sales through service

We felt very well looked after. Everyone we dealt with from Brendan in sales, to Jerry in finance, to the gentleman who showed us how everything worked on our fifth wheel (can't remember his name), all were extremely professional and attentive. It was a wonderful experience! Thank you most sincerely!

Not resolved

Helpful with finding what we wanted and at the price we was looking for.

Committed team to get us the right RV and standing behinds it’s service.

General RV in Clarkston has an amazing staff! The sales and service departments treated us like family.

Customer service and professional courtesy given to their customers. Highly recommend anyone interested in purchasing a RV to contact and wirk with this dealership.

Everyone was very friendly and knowledge. They welcomed our questions and are genuinely interested in providing us with answers.

They were very helpful and solved the problem as they said they would.

I thought they were honest

Justin Rzanca! Terrific personality!

Excellent customer service!

The experience was very buyer friendly, I enjoy all the people we met, would recommend general RV to everyone.

From the the day we walked through the doors we were greeted by the front desk employees with smiles and asking how they could help us. After telling them that we are looking for a Class A Coach. They immediately contacted Thomas Goodin our salesman. Thomas came to the front desk to meet us and take us to his desk to discuss our needs in a Class A Coach. After telling him what we were looking for he said okay let me show you what we have in a Used Class A Coach.

We went out on the lot by golf cart to look at the coaches available. Thomas was extremely knowledgeable and explained the differences in each coach. He took us through the 2017 Fleetwood American Revolution and my wife and I fell in love with the layout and the condition of the coach.

Thomas was so helpful on every step from the intiail offer to the final agreed upon price all the way through the financing process. His communication was excellent.

I Highly recommend General RV and have already referred them to a friend and told them to go see Thomas Goodin.

They make you feel like a VIP.

They diagnosed the problem, ordered the part and corrected the AC on a timely manner.

Great customer service from Riley and Hafin. Jack and Justin did a great job on delivery showing me the in and outs of the operations of the unit.

The great customer service and timeliness of my appointment.

Very thorough inspection for water leaks. Communication was great! Lori is amazing 👍🏻