Client Testimonials
Very efficient staff - did a fantastic job cleaning both the ducts and the carpets!
In and out. Carpets are clean and not sticky.
Customer service is really great.
If you are not satisfied they have no problems coming back out to correct anything that you feel you are unhappy with. They are very knowledgeable about carpets and what happens to them overtime. Next year when it is time I will call them again to clean my carpets and will use no one else who uses harsh chemicals and equipment that damages your carpet. They truly are the only ones I will go with because they go out of their way.
It's seem to do a good job
The guys did a great job. They were personable. I was unprepared for the 120.00 charge for the smell. I had informed the person when I called that the carpet was basically clean except for a couple of small spots. My main concern was the smell. I was not informed ahead of time of this extra cost. I expected the charge to be what they quoted. 99.00. The person I spoke with seemed kind of simple minded and did not seem to take into account what I was saying. I was frustrated with her. Perhaps she did say there could be extara costs, but nothing was quoted and I was quite surprised. I also thought the product used was quite caustic smelling and I asked one worker what was in it. He avoided my question. He said some people think it smells like orange, some think it smells like chlorox, or bleech. He said he thought it smelled like bleech. Perhaps he did not hear me or understand my question. MY concern was what we were going to be living in and breathing in over the next few months. I still would like to know what chemicals were used and are they caustic. Another thought I had. I have a product called Quat Stat that kills 99% of germs and could have sprayed that on my own carpet for 2.00 for the whole area. This makes paying 120.00 for what you did really frustrating. I only thought of this afterwards....I didn't have time to think about it. I couldn't understand why the bill was so high and thought, wow, I know my math skills aren't great, but this doesn't make sense. He took me very carefully through the bill and then I saw and understood. They had come all the way from Omaha, what was I to do. Just a minuter guys I'll spray my bacteriostat on my carpet before you clean it...It will take me about a half hr to get everything ready, but then I won't have to pay the extra 120.00. They would have said, I'm sorry ma'am, we cannot guarantee our job if we do not use our products. There is no residual smell, which is great. I am actually hoping to get compensated for at least some of the 120.00. I am waiting to hear from you. Phone number removed. Jody Last name removed
Environmentally friendly, and works 100% getting pet smells out of carpet.
Christian was amazing and did a wonderful job!!
No soap residue. Service is fast & results are great!
Wonderful service! The two techs that serviced my rental property were very professional, and very courteous. They asked for my opinion after it was complete, and very happily continued working on a particularly tough spot when I asked them to. The carpet looked much better after the cleaning, and it felt great to walk on! I will use your service again.
I thought that our technician did an excellent job at removing the stains in our carpet. He was polite and aware of what I was asking for. I would definitely recommend to any one that asked.
Your work is excellent and the technician was so very helpful and resourceful. I will be calling on you again for other work (eg. duct work cleaning and tile cleaning). Thank you!
Prompt, good work ethic, customer friendly.
Excellent customer service!! On time, courteous, took time to come up with the best quote without sacrificing quality. Completely satisfied with the results.
Professional friendly service. The cleaning exceeded my expectations.
The technician was quick and courteous. He made recommendations but did not push when I was not interested.
Technician was very professional .
Every interaction with every employee was top notch. From setting up the appointment (which they scheduled for the NEXT day), to having the work completed, my expectations were not only matched but also exceeded!!! The associate was on time, professional, curteous, and performed THREE times the work I had requested for an extremely reasonable price. I had MAJOR stains that were undetectable when he was finished. GREAT JOB
He did a great job and was very professional
Usually able to work you in within the same week of calling in for an appointment.
The receptionist that took my call was very friendly and patient with me.
The guy who did my carpet did an excellent job and was very friendly. He explained very clearly to me what he was going to do and what he suggested was made clear too. It only has been a few days but my carpets do look lots better.
No chemicals
The tech was very prompt and courteous, he did a great job. Our carpet looks like new.
Very satisfied with all aspects
They left the rooms with a wonderful clean smell. The tech was wonderful, polite and did an outstanding job.
The tech guys were very knowledgeable and helpful. The carpets look so fluffy and clean. It's hot and humid outside and it took less than 12 hours for our carpet to dry. I liked that fact that no chemicals were used.
Prompt, courteous and thorough. Thank you.
I was very impressed with Shawna the lady who came to clean.
Treated me wonderful
Friendly, listened to us, hard worker, great service, on time, overall great experience!
I like the clean the carpet get and stays. I like the perfection layer that really works.