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Customer Testimonials
Super helpful staff. Loved the store.
Friendly, professional advice.
It's always easy to get what I need quickly
STAFF, all are amazing. They compete to be most helpful, and every question I may have is ANTICIPATED, then completely answered. Just amazing people. Not going anywhere else, and I was a Now guy for a decade.
Nice bikes. Nice people. Good location. Excellent service.
Service was quick and reasonably priced
Friendly, knowledgeable staff.
Honesty
Good people
Great service from Ann!
The thing I like most about your shop is that, to a person, the employees are nice to me. They listen, they look me in the eye, they treat me with respect and courteousness. That is huge. Being treated like that in today’s world is the exception, not the rule. I love being a customer at Freewheel
I came in during 2022 Twin Cities Marathon with a flat tire. I was supporting two runners in the marathon and I need some quick help to get me back out there. The staff was very attentive to my needs. I had 2 tires/tubes installed and was out the door within 25 minutes. I was very impressed with the quick service. It allowed me to be able to meet with my runners and keep them going to finish the marathon. Great business and great staff, I will recommend Freewheel Bike to anyone.
J.Last name removed
great customer service - thank you!!
Knowledgeable and friendly staff. Quality gear. Prompt, helpful service
The team at the St. Paul store is amazing!
We got very good help picking out a kid helmet
I enjoy working with Bike Mechanic, Noah. He is straight forward & I trust him.
Very helpful people with good advice
Friendly, knowledgable staff.
The service person was extremely helpful and got the bike fixed that day.
Great employees, knowledgeable
Knowledgeable and friendly staff. Great bicycle and service.
Helpful, knowledgeable, and honest staff.
The colors
The salesman was super helpful and understanding especially since I know very little.
Anne was knowledgeable and helped me to find the correct bike helmet for my needs and talked about my bike as well.
At Freewheel on Grand Ave you get more than service. Included are lively conversation, product reviews, and an atmosphere of community.
Very helpful!!!!! Have not been to a freewheel that have not gone above and beyond to be helpful!
Good customer service, Aaron was great
You quickly replaced my tire with original equipment in the middle of my ride when I was still 20 miles from home.